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[GH-ISSUE #4544] Authentication Error on IPadOs #2046

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opened 2026-03-23 21:19:11 +00:00 by mirror · 5 comments

mirror commented

2026-03-23 21:19:11 +00:00

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Originally created by @rileydes on GitHub (Jan 29, 2024).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/4544

Bug Description

Ran into an authentication error running the testflight app on ipados. Made another fresh account associated with a google account on windows on release 0.4.3 using the builtin sync, made some files. Then tried logging in on IpadOS and and throws errors about submit failing. But logging in with a different google account never associated with appflowy works on ipados.

How to Reproduce

New account created on windows in 0.4.3 using AppFlowy Cloud and sign in with google. Made around 20 files. Then attempted to sign in with google on IOS app from testflight.

Expected Behavior

I expected to be able to log in.

Operating System

IPadOS

AppFlowy Version(s)

0.4.3

Screenshots

Additional Context

First the apply submit error happened, then on next launch, the empty workspace id happened.

Originally created by @rileydes on GitHub (Jan 29, 2024). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/4544 ### Bug Description Ran into an authentication error running the testflight app on ipados. Made another fresh account associated with a google account on windows on release 0.4.3 using the builtin sync, made some files. Then tried logging in on IpadOS and and throws errors about submit failing. But logging in with a different google account never associated with appflowy works on ipados. ### How to Reproduce New account created on windows in 0.4.3 using AppFlowy Cloud and sign in with google. Made around 20 files. Then attempted to sign in with google on IOS app from testflight. ### Expected Behavior I expected to be able to log in. ### Operating System IPadOS ### AppFlowy Version(s) 0.4.3 ### Screenshots ![IMG_0148](https://github.com/AppFlowy-IO/AppFlowy/assets/114444261/31e72593-59fb-4977-9de4-13839db15541) ![IMG_0147](https://github.com/AppFlowy-IO/AppFlowy/assets/114444261/39a0b2c7-6ac3-4c82-8663-243a9894bb02) ### Additional Context First the apply submit error happened, then on next launch, the empty workspace id happened.

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2026-03-23 21:19:11 +00:00

mirror commented

2026-03-23 21:19:12 +00:00

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@appflowy commented on GitHub (Jan 30, 2024):

Hi @rileydes. I can't reproduce this issue. Cloud you mind sending me the log files? Please feel free to DM me in Discord.

@appflowy commented on GitHub (Jan 30, 2024): Hi @rileydes. I can't reproduce this issue. Cloud you mind sending me the log files? Please feel free to DM me in Discord.

mirror commented

2026-03-23 21:19:12 +00:00

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@rileydes commented on GitHub (Jan 30, 2024):

Is there an easy way to pull non-crash logs out of a test flight app? Or should I try to reproduce the error and send the full sysdiagnose logs? I don't have a Mac to compile the project for iPad so I can't get logs right from terminal.

@rileydes commented on GitHub (Jan 30, 2024): Is there an easy way to pull non-crash logs out of a test flight app? Or should I try to reproduce the error and send the full sysdiagnose logs? I don't have a Mac to compile the project for iPad so I can't get logs right from terminal.

mirror commented

2026-03-23 21:19:12 +00:00

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@appflowy commented on GitHub (Jan 30, 2024):

Is there an easy way to pull non-crash logs out of a test flight app? Or should I try to reproduce the error and send the full sysdiagnose logs? I don't have a Mac to compile the project for iPad so I can't get logs right from terminal.

Understood. We need to implement a feature to retrieve log files from the mobile app. Are you able to use the desktop version of AppFlowy?

@appflowy commented on GitHub (Jan 30, 2024): > Is there an easy way to pull non-crash logs out of a test flight app? Or should I try to reproduce the error and send the full sysdiagnose logs? I don't have a Mac to compile the project for iPad so I can't get logs right from terminal. Understood. We need to implement a feature to retrieve log files from the mobile app. Are you able to use the desktop version of AppFlowy?

mirror commented

2026-03-23 21:19:12 +00:00

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@rileydes commented on GitHub (Jan 30, 2024):

Yes, it works well. Just a note on the logs feature, it has to be accessible from the splash screen or authentication rather than the settings menu to be useful in diagnosing bugs like these.

@rileydes commented on GitHub (Jan 30, 2024): Yes, it works well. Just a note on the logs feature, it has to be accessible from the splash screen or authentication rather than the settings menu to be useful in diagnosing bugs like these.

mirror commented

2026-03-23 21:19:12 +00:00

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@LucasXu0 commented on GitHub (Jan 31, 2024):

@rileydes In the upcoming v0.4.4, we've implemented the 'Upload Log Files' feature, allowing users to upload log files directly from the settings page, accessible via the startup or home page.

@LucasXu0 commented on GitHub (Jan 31, 2024): @rileydes In the upcoming v0.4.4, we've implemented the 'Upload Log Files' feature, allowing users to upload log files directly from the settings page, accessible via the startup or home page.

mirror referenced this issue

2026-03-23 22:17:07 +00:00

[PR #2046] [MERGED] fix : Code block parser implementation #5075