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[GH-ISSUE #5710] [Bug] AppFlowy magic link does not work with ProtonMail #2545

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opened 2026-03-23 21:23:17 +00:00 by mirror · 9 comments

mirror commented

2026-03-23 21:23:17 +00:00

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Originally created by @dsailly on GitHub (Jul 9, 2024).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/5710

Originally assigned to: @speed2exe on GitHub.

Bug Description

Hello,

I've been trying for some time to create an AppFlowy account with my ProtonMail account (with alias and with the classic address). The magic link is never sent to my email address (not in spam either).

However, I tested it with an old Gmail account and it worked straight away

How to Reproduce

Use Proton mail address for sending a magic link

Expected Behavior

I want to use my protonmail account to create an AppFlowy account

Operating System

Pop_OS ! (Linux)

AppFlowy Version(s)

0.6.3

Screenshots

Additional Context

I tested with the Flatpak and .deb version

Thanks you !

Originally created by @dsailly on GitHub (Jul 9, 2024). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/5710 Originally assigned to: @speed2exe on GitHub. ### Bug Description Hello, I've been trying for some time to create an AppFlowy account with my ProtonMail account (with alias and with the classic address). The magic link is never sent to my email address (not in spam either). However, I tested it with an old Gmail account and it worked straight away ### How to Reproduce Use Proton mail address for sending a magic link ### Expected Behavior I want to use my protonmail account to create an AppFlowy account ### Operating System Pop_OS ! (Linux) ### AppFlowy Version(s) 0.6.3 ### Screenshots ![image](https://github.com/AppFlowy-IO/AppFlowy/assets/167969134/d728d8fa-4a2b-4ffb-90e9-69e8c880aa6d) ### Additional Context I tested with the Flatpak and .deb version Thanks you !

mirror closed this issue

2026-03-23 21:23:17 +00:00

mirror commented

2026-03-23 21:23:18 +00:00

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@xkevinx commented on GitHub (Jul 9, 2024):

Just had the same issue! I couldn't receive any email to sign-up until I tried with an old gmail account.

@xkevinx commented on GitHub (Jul 9, 2024): Just had the same issue! I couldn't receive any email to sign-up until I tried with an old gmail account.

mirror commented

2026-03-23 21:23:18 +00:00

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@speed2exe commented on GitHub (Jul 10, 2024):

@dsailly I have signed up for proton mail and tried to login with magic link, unable to reproduce this issue. i am using the domain protonmail.com is this also the case for you?

@speed2exe commented on GitHub (Jul 10, 2024): @dsailly I have signed up for proton mail and tried to login with magic link, unable to reproduce this issue. i am using the domain `protonmail.com` is this also the case for you?

mirror commented

2026-03-23 21:23:18 +00:00

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@dsailly commented on GitHub (Jul 10, 2024):

I use the protonmail.com domain, I tried to do the same thing today on Windows 11 but the result was the same.

And I realised that I already had an AppFlowy account with the pm.me domain, but same thing, no magic link when I use it.

@dsailly commented on GitHub (Jul 10, 2024): I use the protonmail.com domain, I tried to do the same thing today on Windows 11 but the result was the same. And I realised that I already had an AppFlowy account with the pm.me domain, but same thing, no magic link when I use it.

mirror commented

2026-03-23 21:23:18 +00:00

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@speed2exe commented on GitHub (Jul 10, 2024):

@dsailly have you tried to changing the mail filtering settings in the protonmail? https://account.proton.me/u/0/mail/filters

@speed2exe commented on GitHub (Jul 10, 2024): @dsailly have you tried to changing the mail filtering settings in the protonmail? https://account.proton.me/u/0/mail/filters

mirror commented

2026-03-23 21:23:18 +00:00

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@dsailly commented on GitHub (Jul 11, 2024):

Only for labels, I've got nothing related to AppFlowy

@dsailly commented on GitHub (Jul 11, 2024): Only for labels, I've got nothing related to AppFlowy

mirror commented

2026-03-23 21:23:18 +00:00

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@speed2exe commented on GitHub (Jul 12, 2024):

@dsailly are you using aliases? https://proton.me/support/addresses-and-aliases

@speed2exe commented on GitHub (Jul 12, 2024): @dsailly are you using aliases? https://proton.me/support/addresses-and-aliases

mirror commented

2026-03-23 21:23:19 +00:00

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@dsailly commented on GitHub (Jul 15, 2024):

No, I tried with my classic email address

@dsailly commented on GitHub (Jul 15, 2024): No, I tried with my classic email address

mirror commented

2026-03-23 21:23:19 +00:00

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@speed2exe commented on GitHub (Jul 15, 2024):

@dsailly have you set up email and phone number recovery for your email?

@speed2exe commented on GitHub (Jul 15, 2024): @dsailly have you set up email and phone number recovery for your email?

mirror commented

2026-03-23 21:23:19 +00:00

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@annieappflowy commented on GitHub (Oct 1, 2024):

Closing it as we have not received the response since July

@annieappflowy commented on GitHub (Oct 1, 2024): Closing it as we have not received the response since July