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[GH-ISSUE #6448] [Bug] Couldn't Sync #2846

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opened 2026-03-23 21:25:38 +00:00 by mirror · 8 comments

mirror commented

2026-03-23 21:25:38 +00:00

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Originally created by @Tahinli on GitHub (Oct 1, 2024).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/6448

Originally assigned to: @LucasXu0 on GitHub.

Bug Description

Yesterday I was writing a document that includes code blocks and tables. It wasn't syncing properly. Whenever I want to export with html, markdown or even with publishing to website, it showed less then what I wrote. I also checked in my mobile and it was not fully synced there. I tried to closing and repopening sync feature in settings but it didn't solve. When I closed my document and opened again, I lost some of my writings and code blocks. I don't know why it happening but I just solved the problem by:

Copying text to somewhere else
close the document
reopen and reorganize and repaste it,
repeat until sync everything properly

How to Reproduce

I don't know what triggers the problem.

Expected Behavior

Syncing properly

Operating System

Fedora 40

AppFlowy Version(s)

0.7.0

Screenshots

No response

Additional Context

I think this must be considered
https://github.com/AppFlowy-IO/AppFlowy/issues/6192

Also there can be a button to trigger sync manually like force push.

Originally created by @Tahinli on GitHub (Oct 1, 2024). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/6448 Originally assigned to: @LucasXu0 on GitHub. ### Bug Description Yesterday I was writing a document that includes code blocks and tables. It wasn't syncing properly. Whenever I want to export with html, markdown or even with publishing to website, it showed less then what I wrote. I also checked in my mobile and it was not fully synced there. I tried to closing and repopening sync feature in settings but it didn't solve. When I closed my document and opened again, I lost some of my writings and code blocks. I don't know why it happening but I just solved the problem by: Copying text to somewhere else close the document reopen and reorganize and repaste it, repeat until sync everything properly ### How to Reproduce I don't know what triggers the problem. ### Expected Behavior Syncing properly ### Operating System Fedora 40 ### AppFlowy Version(s) 0.7.0 ### Screenshots _No response_ ### Additional Context I think this must be considered https://github.com/AppFlowy-IO/AppFlowy/issues/6192 Also there can be a button to trigger sync manually like force push.

mirror

2026-03-23 21:25:38 +00:00

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mirror commented

2026-03-23 21:25:39 +00:00

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@LucasXu0 commented on GitHub (Oct 2, 2024):

@Tahinli Could you attach your log files or send them to my email? Here's the guide on how to export them.

https://appflowy.com/ccf3ca5a-7ecd-4c35-805c-3a3c9c22e87d/AppFlowy-Q-A-9eeac747-8652-4849-b23f-c631504dcbee

@LucasXu0 commented on GitHub (Oct 2, 2024): @Tahinli Could you attach your log files or send them to my [email](mailto:lucas.xu@appflowy.io)? Here's the guide on how to export them. https://appflowy.com/ccf3ca5a-7ecd-4c35-805c-3a3c9c22e87d/AppFlowy-Q-A-9eeac747-8652-4849-b23f-c631504dcbee

mirror commented

2026-03-23 21:25:39 +00:00

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@Tahinli commented on GitHub (Oct 3, 2024):

I think this is the right day :D
I hope there is no critical credential in the log. Since I'm not that expert of log file structure I'm not sure.

log.2024-10-01.txt

@Tahinli commented on GitHub (Oct 3, 2024): I think this is the right day :D I hope there is no critical credential in the log. Since I'm not that expert of log file structure I'm not sure. [log.2024-10-01.txt](https://github.com/user-attachments/files/17250992/log.2024-10-01.txt)

mirror commented

2026-03-23 21:25:39 +00:00

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@Tahinli commented on GitHub (Oct 13, 2024):

This situation continuous on my mobile too. There is a problem that breaks my experience a lot.

@Tahinli commented on GitHub (Oct 13, 2024): This situation continuous on my mobile too. There is a problem that breaks my experience a lot.

mirror commented

2026-03-23 21:25:39 +00:00

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@oaklsb commented on GitHub (Dec 14, 2024):

I like the app very much but I also have similar problems and it prevents us from using it effectively. Trying to collaborate with other users only seems to work when opening the same note at the same time. We can even see each others cursors which is nice but that not the most common use case for us at least. There should at least be a manual sync button in the client apps but ideally the detection and syncinf of changes should be improved.

@oaklsb commented on GitHub (Dec 14, 2024): I like the app very much but I also have similar problems and it prevents us from using it effectively. Trying to collaborate with other users only seems to work when opening the same note at the same time. We can even see each others cursors which is nice but that not the most common use case for us at least. There should at least be a manual sync button in the client apps but ideally the detection and syncinf of changes should be improved.

mirror commented

2026-03-23 21:25:39 +00:00

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@khorshuheng commented on GitHub (Dec 15, 2024):

I like the app very much but I also have similar problems and it prevents us from using it effectively. Trying to collaborate with other users only seems to work when opening the same note at the same time. We can even see each others cursors which is nice but that not the most common use case for us at least. There should at least be a manual sync button in the client apps but ideally the detection and syncinf of changes should be improved.

We have deployed a fix last week (for the backend service), in which if a user open a document that was edited by another user which is no longer online, the document should be updated within a few seconds. Is the synchronization issue still happening for your case? And if so, could you give a brief description that allows us to reproduce the issue consistently?

@khorshuheng commented on GitHub (Dec 15, 2024): > I like the app very much but I also have similar problems and it prevents us from using it effectively. Trying to collaborate with other users only seems to work when opening the same note at the same time. We can even see each others cursors which is nice but that not the most common use case for us at least. There should at least be a manual sync button in the client apps but ideally the detection and syncinf of changes should be improved. We have deployed a fix last week (for the backend service), in which if a user open a document that was edited by another user which is no longer online, the document should be updated within a few seconds. Is the synchronization issue still happening for your case? And if so, could you give a brief description that allows us to reproduce the issue consistently?

mirror commented

2026-03-23 21:25:39 +00:00

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@oaklsb commented on GitHub (Dec 15, 2024):

Hi thank you for the quick answer I am using the self hosted with iOS version 0.7.6. Does the server version also matter regarding the fix?

@oaklsb commented on GitHub (Dec 15, 2024): Hi thank you for the quick answer I am using the self hosted with iOS version `0.7.6`. Does the server version also matter regarding the fix?

mirror commented

2026-03-23 21:25:40 +00:00

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@khorshuheng commented on GitHub (Dec 15, 2024):

Yes, the server version matters, because we fixed two bugs related to synchronization in version 0.8.2 and 0.8.6 of AppFlowy Cloud recently.

@khorshuheng commented on GitHub (Dec 15, 2024): Yes, the server version matters, because we fixed two bugs related to synchronization in version 0.8.2 and 0.8.6 of AppFlowy Cloud recently.

mirror commented

2026-03-23 21:25:40 +00:00

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@oaklsb commented on GitHub (Dec 15, 2024):

Thank you I will check what version I have currently and update/re-test.

@oaklsb commented on GitHub (Dec 15, 2024): Thank you I will check what version I have currently and update/re-test.