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[GH-ISSUE #6815] [Bug] Free storage errors contradict information in the settings #3012

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opened 2026-03-23 21:26:56 +00:00 by mirror · 9 comments

mirror commented

2026-03-23 21:26:56 +00:00

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Originally created by @genseirin on GitHub (Nov 17, 2024).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/6815

Originally assigned to: @appflowy on GitHub.

Bug Description

When trying to add more images, I repeatedly receive error messages that free storage was used up. Deleting old content and removing them from the trash doesn't help, even after restarting the app and clearing the cache I can add at most one more image and the problem reappears.
According to the information in "Plan" in my settings, however, I am well below the storage limit and never used any AI.

How to Reproduce

I don't know if it is a reproducible issue, but I might have crossed a certain threshold in data size or the number of elements.

Expected Behavior

Either the information about storage usage should show that I hit the limit, or it should be possible to add more images.

Operating System

macOS 14.7.1

AppFlowy Version(s)

0.7.3

Screenshots

Additional Context

I'm using the AppFlowy Cloud.

Originally created by @genseirin on GitHub (Nov 17, 2024). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/6815 Originally assigned to: @appflowy on GitHub. ### Bug Description When trying to add more images, I repeatedly receive error messages that free storage was used up. Deleting old content and removing them from the trash doesn't help, even after restarting the app and clearing the cache I can add at most one more image and the problem reappears. According to the information in "Plan" in my settings, however, I am well below the storage limit and never used any AI. ### How to Reproduce I don't know if it is a reproducible issue, but I might have crossed a certain threshold in data size or the number of elements. ### Expected Behavior Either the information about storage usage should show that I hit the limit, or it should be possible to add more images. ### Operating System macOS 14.7.1 ### AppFlowy Version(s) 0.7.3 ### Screenshots ![image](https://github.com/user-attachments/assets/1c3b0fa8-8444-4d32-aa10-0070fdc8f095) ![image](https://github.com/user-attachments/assets/b89ca1d9-8a74-4805-bac5-56a2422daa8d) ### Additional Context I'm using the AppFlowy Cloud.

mirror

2026-03-23 21:26:56 +00:00

closed this issue
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v0.7.5
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mirror commented

2026-03-23 21:26:57 +00:00

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@appflowy commented on GitHub (Nov 18, 2024):

Hi @genseirin,
Thank you for reporting it. I will take a look today

@appflowy commented on GitHub (Nov 18, 2024): Hi @genseirin, Thank you for reporting it. I will take a look today

mirror commented

2026-03-23 21:26:57 +00:00

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@appflowy commented on GitHub (Nov 18, 2024):

@genseirin What is the size of the file you tried to upload?

@appflowy commented on GitHub (Nov 18, 2024): @genseirin What is the size of the file you tried to upload?

mirror commented

2026-03-23 21:26:57 +00:00

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@genseirin commented on GitHub (Nov 18, 2024):

Thanks!
File sizes are between 3 and 4 MB, all are photos (jpg, file names are a date + time). The page now contains 8 images, an external link and text. There are some (I think 6) further pages.

@genseirin commented on GitHub (Nov 18, 2024): Thanks! File sizes are between 3 and 4 MB, all are photos (jpg, file names are a date + time). The page now contains 8 images, an external link and text. There are some (I think 6) further pages.

mirror commented

2026-03-23 21:26:57 +00:00

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@appflowy commented on GitHub (Nov 20, 2024):

Hi @genseirin . Can you try 0.7.4? I've updated the error message.

@appflowy commented on GitHub (Nov 20, 2024): Hi @genseirin . Can you try 0.7.4? I've updated the error message.

mirror commented

2026-03-23 21:26:57 +00:00

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@genseirin commented on GitHub (Nov 20, 2024):

With 0.7.4 I see:

The last image had 5.7 MB, the one before below 4 MB. In the plans overview I see that file uploads can take up to 7 MB. So that's not per file? Or could there be a flaw in determining the sizes?

I remember that I before added a file of 17.8 MB (i.e. a video, but added as a file), but later removed it. Maybe this has triggered the alert and the app isn't aware of the fact that is has been removed already.

@genseirin commented on GitHub (Nov 20, 2024): With 0.7.4 I see: ![image](https://github.com/user-attachments/assets/5bb9d214-c7a8-4c4e-860c-6d494a926192) The last image had 5.7 MB, the one before below 4 MB. In the plans overview I see that file uploads can take up to 7 MB. So that's not per file? Or could there be a flaw in determining the sizes? I remember that I before added a file of 17.8 MB (i.e. a video, but added as a file), but later removed it. Maybe this has triggered the alert and the app isn't aware of the fact that is has been removed already.

mirror commented

2026-03-23 21:26:58 +00:00

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@appflowy commented on GitHub (Nov 21, 2024):

@genseirin Noted. The alarm might be triggered by your 17.8 MB image. Could you please send me your log file? (Discord or Email)

@appflowy commented on GitHub (Nov 21, 2024): @genseirin Noted. The alarm might be triggered by your 17.8 MB image. Could you please send me your log file? (Discord or Email)

mirror commented

2026-03-23 21:26:58 +00:00

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@appflowy commented on GitHub (Nov 23, 2024):

@genseirin I've fixed this bug. A new version will be released next week

@appflowy commented on GitHub (Nov 23, 2024): @genseirin I've fixed this bug. A new version will be released next week

mirror commented

2026-03-23 21:26:58 +00:00

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@genseirin commented on GitHub (Nov 23, 2024):

Thank you!

@genseirin commented on GitHub (Nov 23, 2024): Thank you!

mirror commented

2026-03-23 21:26:58 +00:00

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@genseirin commented on GitHub (Nov 26, 2024):