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[GH-ISSUE #7176] [Bug] Windows and Android Apps Fail to Launch #3177

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opened 2026-03-23 21:28:06 +00:00 by mirror · 7 comments

mirror commented

2026-03-23 21:28:06 +00:00

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Originally created by @hipomedrus on GitHub (Jan 8, 2025).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/7176

Originally assigned to: @LucasXu0, @asjqkkkk on GitHub.

Bug Description

The Windows app and also Android app of AppFlowly doesn't start.

How to Reproduce

I am not sure but I guess this happened after I opened and tried to edit some pages on Android app and also on the Windows app at the same time without waiting for sync. But I am not sure whether this was the reason behind the bug or not.

Expected Behavior

Launch of the Windows app and launch of the Android app without any problems

Operating System

Windows 11
Android 14

AppFlowy Version(s)

all versions from v0.7.3 to v0.8.0

Screenshots

No response

Additional Context

Uninstalling and reinstalling didn't work. I also tried with another account but the application still failed to launch.

Originally created by @hipomedrus on GitHub (Jan 8, 2025). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/7176 Originally assigned to: @LucasXu0, @asjqkkkk on GitHub. ### Bug Description The Windows app and also Android app of AppFlowly doesn't start. ### How to Reproduce I am not sure but I guess this happened after I opened and tried to edit some pages on Android app and also on the Windows app at the same time without waiting for sync. But I am not sure whether this was the reason behind the bug or not. ### Expected Behavior Launch of the Windows app and launch of the Android app without any problems ### Operating System Windows 11 Android 14 ### AppFlowy Version(s) all versions from v0.7.3 to v0.8.0 ### Screenshots _No response_ ### Additional Context Uninstalling and reinstalling didn't work. I also tried with another account but the application still failed to launch.

mirror

2026-03-23 21:28:06 +00:00

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mirror commented

2026-03-23 21:28:06 +00:00

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@asjqkkkk commented on GitHub (Jan 9, 2025):

Hi @hipomedrus , this issue is similar to #6979
Have you tried to delete the folder related to appflowy?
such as :
[C:\Users\username\AppData\Roaming\io.appflowy (%AppData%/io.appflowy)]
or [C:\Users[Username]\AppData\Local\Temp\appflowy_flutter...]

@asjqkkkk commented on GitHub (Jan 9, 2025): Hi @hipomedrus , this issue is similar to #6979 Have you tried to delete the folder related to appflowy? such as : [C:\Users\username\AppData\Roaming\io.appflowy (%AppData%/io.appflowy)] or [C:\Users[Username]\AppData\Local\Temp\appflowy_flutter...]

mirror commented

2026-03-23 21:28:06 +00:00

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@hipomedrus commented on GitHub (Jan 9, 2025):

I tried but it didn't work. With deleting that folder making a fresh install, app started with sign-in screen bu after I completed my sign-in from e-mail, the app crashed again without any error code. Now it is same as before.

Also I am sorry, I forget to mention but Android app acts same. When I try to sign-in on the Android app, it crashes and I can't launch it again. I think whole problem is related with my account. Because I can use both without sign-in.

Edit: I edited the title and the details in issue

@hipomedrus commented on GitHub (Jan 9, 2025): I tried but it didn't work. With deleting that folder making a fresh install, app started with sign-in screen bu after I completed my sign-in from e-mail, the app crashed again without any error code. Now it is same as before. Also I am sorry, I forget to mention but Android app acts same. When I try to sign-in on the Android app, it crashes and I can't launch it again. I think whole problem is related with my account. Because I can use both without sign-in. Edit: I edited the title and the details in issue

mirror commented

2026-03-23 21:28:07 +00:00

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@asjqkkkk commented on GitHub (Jan 10, 2025):

Hi @hipomedrus , can you share your log files. Here's the guide on how to export them: https://appflowy.com/ccf3ca5a-7ecd-4c35-805c-3a3c9c22e87d/AppFlowy-Q-A

@asjqkkkk commented on GitHub (Jan 10, 2025): Hi @hipomedrus , can you share your log files. Here's the guide on how to export them: https://appflowy.com/ccf3ca5a-7ecd-4c35-805c-3a3c9c22e87d/AppFlowy-Q-A

mirror commented

2026-03-23 21:28:07 +00:00

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@hipomedrus commented on GitHub (Jan 11, 2025):

Sure @asjqkkkk, here it is: appflowy_logs.zip

@hipomedrus commented on GitHub (Jan 11, 2025): Sure @asjqkkkk, here it is: [appflowy_logs.zip](https://github.com/user-attachments/files/18387153/appflowy_logs.zip)

mirror commented

2026-03-23 21:28:07 +00:00

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@asjqkkkk commented on GitHub (Jan 14, 2025):

Thank you for the logs files, we will see if we can find the issue based on them.

@asjqkkkk commented on GitHub (Jan 14, 2025): Thank you for the logs files, we will see if we can find the issue based on them.

mirror commented

2026-03-23 21:28:07 +00:00

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@annieappflowy commented on GitHub (Feb 23, 2025):

What's the status / conclusion on this issue?

@annieappflowy commented on GitHub (Feb 23, 2025): What's the status / conclusion on this issue?

mirror commented

2026-03-23 21:28:07 +00:00

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@asjqkkkk commented on GitHub (Feb 24, 2025):

We can't find critical information in the log files, perhaps we need to add more print statements to our code, which will take a lot of time to verify, and we haven't started to do this yet.
Additionally, there is a potential problem with the user account, and I'm not sure if it's associated with the cloud.

@asjqkkkk commented on GitHub (Feb 24, 2025): We can't find critical information in the log files, perhaps we need to add more print statements to our code, which will take a lot of time to verify, and we haven't started to do this yet. Additionally, there is a potential problem with the user account, and I'm not sure if it's associated with the cloud.