[GH-ISSUE #7360] [Bug] changing rom sync issue #3276

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opened 2026-03-23 21:28:54 +00:00 by mirror · 8 comments
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Originally created by @lildavegoth on GitHub (Feb 11, 2025).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/7360

Bug Description

i'm changing my rom from android 15 to android 13, but my notes wasn't synced on android 15, after i changed the rom to android 13, the data won't open cause it's not synced yet on previous roms, but the app reading it as a new device, so i can't restore the data on my previous rom. how can i fix this?

i already checked on appflowy cloud, my data is also wasn't there, it says Record Not Found, on the app it says Data is not synced from another device

error codes (my entire notes in one page is gone)

  • code: RecordNotFound
    msg: Record not found:Can't find the row for query: QueryCollab { object_id: "cefd00c3-e94e-4a8e-b450-e9d7a4ad6a18", collab_type: Document }
  • code: RecordNotFound
    msg: Record not found:Can't find the row for query: QueryCollab { object_id: "48b03236-a072-440f-865e-e71c76879458", collab_type: Document }
  • code: RecordNotFound
    msg: Record not found:Can't find the row for query: QueryCollab { object_id: "3f22f743-2c7e-498f-a293-458af68f1e4f", collab_type: Document }
  • code: RecordNotFound
    msg: Record not found:Can't find the row for query: QueryCollab { object_id: "cfd79f46-b06a-4346-8346-0111a3ff67f9", collab_type: Document }
  • code: RecordNotFound
    msg: Record not found:Can't find the row for query: QueryCollab { object_id: "0106e358-2634-4279-8602-3ed1b39ecce4", collab_type: Document }
  • code: RecordNotFound
    msg: Record not found:Can't find the row for query: QueryCollab { object_id: "cefd00c3-e94e-4a8e-b450-e9d7a4ad6a18", collab_type: Document }

How to Reproduce

i already mentioned in the Bug Descriptions

Expected Behavior

idk, maybe, if it's possible, bring back my notes and fix this problem with my suggest on Expected Behavior.

and also, can you guys give a button to sync data manually instead of auto sync? it's too risky cause we don't know when the new data will be synced, and now this is happens to me and i can't restore my data at all :(

Operating System

Android 15 and Android 13 (AOSP)

AppFlowy Version(s)

0.8.3

Screenshots

Image
Image

Additional Context

here's my log files in case you need it

appflowy_logs.zip

Originally created by @lildavegoth on GitHub (Feb 11, 2025). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/7360 ### Bug Description i'm changing my rom from android 15 to android 13, but my notes wasn't synced on android 15, after i changed the rom to android 13, the data won't open cause it's not synced yet on previous roms, but the app reading it as a new device, so i can't restore the data on my previous rom. how can i fix this? i already checked on appflowy cloud, my data is also wasn't there, it says **Record Not Found**, on the app it says **Data is not synced from another device** error codes (my entire notes in one page is gone) - code: RecordNotFound msg: Record not found:Can't find the row for query: QueryCollab { object_id: "cefd00c3-e94e-4a8e-b450-e9d7a4ad6a18", collab_type: Document } - code: RecordNotFound msg: Record not found:Can't find the row for query: QueryCollab { object_id: "48b03236-a072-440f-865e-e71c76879458", collab_type: Document } - code: RecordNotFound msg: Record not found:Can't find the row for query: QueryCollab { object_id: "3f22f743-2c7e-498f-a293-458af68f1e4f", collab_type: Document } - code: RecordNotFound msg: Record not found:Can't find the row for query: QueryCollab { object_id: "cfd79f46-b06a-4346-8346-0111a3ff67f9", collab_type: Document } - code: RecordNotFound msg: Record not found:Can't find the row for query: QueryCollab { object_id: "0106e358-2634-4279-8602-3ed1b39ecce4", collab_type: Document } - code: RecordNotFound msg: Record not found:Can't find the row for query: QueryCollab { object_id: "cefd00c3-e94e-4a8e-b450-e9d7a4ad6a18", collab_type: Document } ### How to Reproduce i already mentioned in the **Bug Descriptions** ### Expected Behavior idk, maybe, if it's possible, bring back my notes and fix this problem with my suggest on **Expected Behavior**. and also, can you guys give a button to sync data manually instead of auto sync? it's too risky cause we don't know when the new data will be synced, and now this is happens to me and i can't restore my data at all :( ### Operating System Android 15 and Android 13 (AOSP) ### AppFlowy Version(s) 0.8.3 ### Screenshots ![Image](https://github.com/user-attachments/assets/f0457c96-756f-43f0-83f6-400771f6cd12) ![Image](https://github.com/user-attachments/assets/adefd97a-b6a2-48fa-83e9-2eeae43d9581) ### Additional Context here's my log files in case you need it [appflowy_logs.zip](https://github.com/user-attachments/files/18746739/appflowy_logs.zip)
Author
Owner

@LucasXu0 commented on GitHub (Feb 12, 2025):

Hi, @lildavegoth, could you open the document page on Android 15 again and check if they're synced to the cloud? You might need to wait for about a minute.

<!-- gh-comment-id:2652481709 --> @LucasXu0 commented on GitHub (Feb 12, 2025): Hi, @lildavegoth, could you open the document page on Android 15 again and check if they're synced to the cloud? You might need to wait for about a minute.
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@lildavegoth commented on GitHub (Feb 12, 2025):

Hi, @lildavegoth, could you open the document page on Android 15 again and check if they're synced to the cloud? You might need to wait for about a minute.

i need to change the rom again, but it doesn't promise the app will read it as a previous device.

<!-- gh-comment-id:2653599348 --> @lildavegoth commented on GitHub (Feb 12, 2025): > Hi, [@lildavegoth](https://github.com/lildavegoth), could you open the document page on Android 15 again and check if they're synced to the cloud? You might need to wait for about a minute. i need to change the rom again, but it doesn't promise the app will read it as a previous device.
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@LucasXu0 commented on GitHub (Feb 13, 2025):

I see. So you're using the same device but changing the ROM, right?

<!-- gh-comment-id:2655236514 --> @LucasXu0 commented on GitHub (Feb 13, 2025): I see. So you're using the same device but changing the ROM, right?
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@lildavegoth commented on GitHub (Feb 13, 2025):

yes sir. if my notes can't restored so i'll just be careful then, and pls consider about my suggestion, thanks :)

<!-- gh-comment-id:2656086095 --> @lildavegoth commented on GitHub (Feb 13, 2025): yes sir. if my notes can't restored so i'll just be careful then, and pls consider about my suggestion, thanks :)
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@lildavegoth commented on GitHub (Feb 16, 2025):

btw, what will happen if i disable sync? is the notes will be saved on the local only? and will this problem happen again? @LucasXu0

<!-- gh-comment-id:2661375946 --> @lildavegoth commented on GitHub (Feb 16, 2025): btw, what will happen if i disable sync? is the notes will be saved on the local only? and will this problem happen again? @LucasXu0
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@lildavegoth commented on GitHub (Mar 1, 2025):

@LucasXu0 bro i really needs an answer for this 😭

<!-- gh-comment-id:2692178948 --> @lildavegoth commented on GitHub (Mar 1, 2025): @LucasXu0 bro i really needs an answer for this 😭
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@LucasXu0 commented on GitHub (Mar 1, 2025):

@LucasXu0 bro i really needs an answer for this 😭

Hi @lildavegot, if you turn off the sync setting, then your notes will be only stored on your own machine.

I suggest you turn on the sync setting. Otherwise, when you change your ROM again, the local file may not be restored due to the ROM configuration.

<!-- gh-comment-id:2692180545 --> @LucasXu0 commented on GitHub (Mar 1, 2025): > @LucasXu0 bro i really needs an answer for this 😭 Hi @lildavegot, if you turn off the sync setting, then your notes will be only stored on your own machine. I suggest you turn on the sync setting. Otherwise, when you change your ROM again, the local file may not be restored due to the ROM configuration.
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Owner

@lildavegoth commented on GitHub (Mar 2, 2025):

i once using the local account, and all the files are safe every time i changed rom. that's why i'm asking you what happens if i turn off the sync function.

if i turned it off, so the files will be available in the local only (root folder storage) right? like local account

<!-- gh-comment-id:2692608687 --> @lildavegoth commented on GitHub (Mar 2, 2025): i once using the local account, and all the files are safe every time i changed rom. that's why i'm asking you what happens if i turn off the sync function. if i turned it off, so the files will be available in the local only (root folder storage) right? like local account
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AppFlowy-IO/AppFlowy#3276
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