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[GH-ISSUE #8170] [Bug] Version 9.4 and up will not launch, Version 9.3 works fine #3614

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opened 2026-03-23 21:31:48 +00:00 by mirror · 5 comments

mirror commented

2026-03-23 21:31:48 +00:00

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Originally created by @Disar on GitHub (Aug 18, 2025).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/8170

Bug Description

Updating to 9.4 or higher makes appflowy no longer launch. There is a short window flash completely white and it disappears after a half a second.

How to Reproduce

Update to 9.4

Expected Behavior

Open up like normal

Operating System

windows 11

AppFlowy Version(s)

9.4 - 9.7

Screenshots

No response

Additional Context

Log file:
2025-08-18.log

I think there is something in my database that causes the crash. If I delete everything appflowy startup fine. It's only when I login back into my google account when this happens. I'd like to keep my data please.

Originally created by @Disar on GitHub (Aug 18, 2025). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/8170 ### Bug Description Updating to 9.4 or higher makes appflowy no longer launch. There is a short window flash completely white and it disappears after a half a second. ### How to Reproduce Update to 9.4 ### Expected Behavior Open up like normal ### Operating System windows 11 ### AppFlowy Version(s) 9.4 - 9.7 ### Screenshots _No response_ ### Additional Context Log file: [2025-08-18.log](https://github.com/user-attachments/files/21840930/2025-08-18.log) I think there is something in my database that causes the crash. If I delete everything appflowy startup fine. It's only when I login back into my google account when this happens. I'd like to keep my data please.

mirror closed this issue

2026-03-23 21:31:48 +00:00

mirror commented

2026-03-23 21:31:49 +00:00

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@khorshuheng commented on GitHub (Aug 19, 2025):

Could you send an email to the support (support@appflowy.io), or drop us a message in discord? With your email, we can check if there is any issue with the workspace.

@khorshuheng commented on GitHub (Aug 19, 2025): Could you send an email to the support (support@appflowy.io), or drop us a message in discord? With your email, we can check if there is any issue with the workspace.

mirror commented

2026-03-23 21:31:49 +00:00

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@khorshuheng commented on GitHub (Aug 19, 2025):

Also, what did you delete, that makes appflowy start up again? The local data folder for AppFlowy? And after it started successfully, you logout and login via Google again, and it failed once again?

@khorshuheng commented on GitHub (Aug 19, 2025): Also, what did you delete, that makes appflowy start up again? The local data folder for AppFlowy? And after it started successfully, you logout and login via Google again, and it failed once again?

mirror commented

2026-03-23 21:31:49 +00:00

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@Disar commented on GitHub (Aug 19, 2025):

I deleted the appdata including the databases which would ask me to login, so im already logged out at that point. After login with google app disappears and won't start.

Ill send a ping on discord

@Disar commented on GitHub (Aug 19, 2025): I deleted the appdata including the databases which would ask me to login, so im already logged out at that point. After login with google app disappears and won't start. Ill send a ping on discord

mirror commented

2026-03-23 21:31:49 +00:00

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@LucasXu0 commented on GitHub (Aug 20, 2025):

Resolved by reinstalling the application. @Disar will provide additional details.

@LucasXu0 commented on GitHub (Aug 20, 2025): Resolved by reinstalling the application. @Disar will provide additional details.

mirror commented

2026-03-23 21:31:49 +00:00

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@Disar commented on GitHub (Aug 20, 2025):

I got it working again.
The zipped/web/mobile apps all worked fine.
So I figured there is something with the installer, instead of overriding the current installation :

I uninstalled
for good measures I also deleted the io.appflowy folder in appdata ( make sure you have a backup if you arent connected to a cloud service otherwise you lose everything)
Used the latest installer and did a fresh setup

Something old from 9.3 or lower might have corrupted the app.

@Disar commented on GitHub (Aug 20, 2025): I got it working again. The zipped/web/mobile apps all worked fine. So I figured there is something with the installer, instead of overriding the current installation : - I uninstalled - for good measures I also deleted the io.appflowy folder in appdata ( make sure you have a backup if you arent connected to a cloud service otherwise you lose everything) - Used the latest installer and did a fresh setup Something old from 9.3 or lower might have corrupted the app.