[GH-ISSUE #8471] will create backup takes up my storage in appflowy cloud? #3865

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opened 2026-03-23 21:33:43 +00:00 by mirror · 5 comments
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Originally created by @Yuvaraaj2004 on GitHub (Feb 4, 2026).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/8471

Hello,

I attempted to create a backup of my account using Settings → Manage Data → Backup your workspace.

When I clicked the backup option for the first time, I did not initially notice the backup link because it was labeled differently, so I assumed it had not been generated. At that time, a message appeared indicating that my storage was almost full.

Since I thought the backup link was missing, I clicked the backup option again. Later, I realized that the backup link had already been generated but was labeled under a different name, which is why I did not recognize it earlier.

As a result, additional storage was consumed, and my free storage now shows as completely full. I would appreciate your help in resolving the extra storage usage caused by this.

Thank you.

Image
Originally created by @Yuvaraaj2004 on GitHub (Feb 4, 2026). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/8471 Hello, I attempted to create a backup of my account using **Settings → Manage Data → Backup your workspace**. When I clicked the backup option for the first time, I did not initially notice the backup link because it was labeled differently, so I assumed it had not been generated. At that time, a message appeared indicating that my storage was almost full. Since I thought the backup link was missing, I clicked the backup option again. Later, I realized that the backup link had already been generated but was labeled under a different name, which is why I did not recognize it earlier. As a result, additional storage was consumed, and my free storage now shows as completely full. I would appreciate your help in resolving the extra storage usage caused by this. Thank you. <img width="605" height="302" alt="Image" src="https://github.com/user-attachments/assets/7232275c-491d-4433-960d-a4c79d84ee2f" />
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@LucasXu0 commented on GitHub (Feb 4, 2026):

@Yuvaraaj2004, how large is your exported backup file?

<!-- gh-comment-id:3845584843 --> @LucasXu0 commented on GitHub (Feb 4, 2026): @Yuvaraaj2004, how large is your exported backup file?
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@Yuvaraaj2004 commented on GitHub (Feb 4, 2026):

@LucasXu0 i cant download it ,its showing 502 error i believe its around 2.3 GB

<!-- gh-comment-id:3845596002 --> @Yuvaraaj2004 commented on GitHub (Feb 4, 2026): @LucasXu0 i cant download it ,its showing 502 error i believe its around 2.3 GB
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@LucasXu0 commented on GitHub (Feb 4, 2026):

@Yuvaraaj2004, are you using a self-hosted server or our managed server? If you're using our managed server, can you invite me to join your workspace?

<!-- gh-comment-id:3845617944 --> @LucasXu0 commented on GitHub (Feb 4, 2026): @Yuvaraaj2004, are you using a self-hosted server or our managed server? If you're using our managed server, can you invite me to join your workspace?
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@Yuvaraaj2004 commented on GitHub (Feb 4, 2026):

i am using appflowy cloud
i have exams in few days if there so if there is any possiblity for data loss then shall we do that after sunday?
else we can do it right now where to send the invite link

<!-- gh-comment-id:3845820661 --> @Yuvaraaj2004 commented on GitHub (Feb 4, 2026): i am using appflowy cloud i have exams in few days if there so if there is any possiblity for data loss then shall we do that after sunday? else we can do it right now where to send the invite link
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@LucasXu0 commented on GitHub (Feb 4, 2026):

Sure. You can contact me in Discord and send me the invite link. My Discord account name is lucas_appflowy(or lucasappflowy).

https://discord.com/invite/9Q2xaN37tV

<!-- gh-comment-id:3845864343 --> @LucasXu0 commented on GitHub (Feb 4, 2026): Sure. You can contact me in Discord and send me the invite link. My Discord account name is lucas_appflowy(or lucasappflowy). https://discord.com/invite/9Q2xaN37tV
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AppFlowy-IO/AppFlowy#3865
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