[GH-ISSUE #1909 ] [Bug] Blank (white) page on startup #751

Author

Owner

@MithicSpirit commented on GitHub (Mar 3, 2023):

Did some testing around in a Docker container and found out that the issue is a missing xdg-user-dirs dependency (had to compare with the appflowy-bin package to find out, so kudos to them). I've added this now, so @Dieterbe, if you could please try rebuilding now (or just installing that dependency manually) and seeing if it works, that would be appreciated.

@MithicSpirit commented on GitHub (Mar 3, 2023): Did some testing around in a Docker container and found out that the issue is a missing `xdg-user-dirs` dependency (had to compare with the `appflowy-bin` package to find out, so kudos to them). I've added this now, so @Dieterbe, if you could please try rebuilding now (or just installing that dependency manually) and seeing if it works, that would be appreciated.

mirror commented

Author

Owner

@lariane-guerra commented on GitHub (Mar 4, 2023):

I have a similar problem. I want to use the AppFlowy, i installed with POPos store, but i had a blank white screen on startup.

Can one help me?

@lariane-guerra commented on GitHub (Mar 4, 2023): I have a similar problem. I want to use the AppFlowy, i installed with POPos store, but i had a blank white screen on startup. ![image](https://user-images.githubusercontent.com/91985649/222900146-31228109-dd5a-4a9e-b771-89125a04c76f.png) Can one help me?

mirror commented

Author

Owner

@lariane-guerra commented on GitHub (Mar 4, 2023):

Hi @Dieterbe , plz take a look at this doc: https://appflowy.gitbook.io/docs/essential-documentation/contribute-to-appflowy/software-contributions/environment-setup/building-on-linux Search libssl

I try to install the libssl, but it dosent help for me

@lariane-guerra commented on GitHub (Mar 4, 2023): > Hi @Dieterbe , plz take a look at this doc: https://appflowy.gitbook.io/docs/essential-documentation/contribute-to-appflowy/software-contributions/environment-setup/building-on-linux Search libssl I try to install the libssl, but it dosent help for me

mirror commented

Author

Owner

@Dieterbe commented on GitHub (Mar 4, 2023):

@Anvith00 I have libkeybinder3 installed (but not libkeybinder2)

~ ❯❯❯ pacman -Ss libkeybinder
extra/libkeybinder3 0.3.2-4 [installed]
    A library for registering global keyboard shortcuts
community/libkeybinder2 0.3.1-4
    Library for registering global keyboard shortcuts

I tried installing libkeybinder2 as well, but that did not fix the issue.

@MithicSpirit I run X.org (xorg-server 21.1.7), and your fix of installing xdg-user-dirs fixed it!! thank you !

So, we now have 2 options, I think:
A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something"
B) there is no issue here, since everything works if the build instructions are followed. (although there is a typo in the instructions)

@Dieterbe commented on GitHub (Mar 4, 2023): @Anvith00 I have libkeybinder3 installed (but not libkeybinder2) ``` ~ ❯❯❯ pacman -Ss libkeybinder extra/libkeybinder3 0.3.2-4 [installed] A library for registering global keyboard shortcuts community/libkeybinder2 0.3.1-4 Library for registering global keyboard shortcuts ``` I tried installing libkeybinder2 as well, but that did not fix the issue. @MithicSpirit I run X.org (xorg-server 21.1.7), and your fix of installing xdg-user-dirs fixed it!! thank you ! So, we now have 2 options, I think: A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something" B) there is no issue here, since everything works if the build instructions are followed. (although there is [a typo in the instructions](https://github.com/AppFlowy-IO/AppFlowy-Docs/pull/52))

mirror commented

Author

Owner

@MithicSpirit commented on GitHub (Mar 4, 2023):

I have a similar problem. I want to use the AppFlowy, i installed with POPos store, but i had a blank white screen on startup.

@lariane-guerra try launching it from the terminal and look to see if there is any output. If there is any please post it here. Also, make sure that the executable xdg-user-dir is in your $PATH.

So, we now have 2 options, I think:
A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something"
B) there is no issue here, since everything works if the build instructions are followed.

If option A is easy to implement (which I suspect it is—just hardcode default directories relative to $HOME if xdg-user-dirs is not found) then I think that it would be the best solution. Otherwise, I think that a warning similar to the ssl one should be added to the instructions stating that the xdg-user-dir executable is necessary (and mentioning the corresponding package on each relevant distro).

@MithicSpirit commented on GitHub (Mar 4, 2023): > I have a similar problem. I want to use the AppFlowy, i installed with POPos store, but i had a blank white screen on startup. @lariane-guerra try launching it from the terminal and look to see if there is any output. If there is any please post it here. Also, make sure that the executable `xdg-user-dir` is in your `$PATH`. --- > So, we now have 2 options, I think: A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something" B) there is no issue here, since everything works if the build instructions are followed. If option A is easy to implement (which I suspect it is—just hardcode default directories relative to `$HOME` if `xdg-user-dirs` is not found) then I think that it would be the best solution. Otherwise, I think that a warning similar to the ssl one should be added to the instructions stating that the `xdg-user-dir` executable is necessary (and mentioning the corresponding package on each relevant distro).

mirror commented

Author

Owner

@lariane-guerra commented on GitHub (Mar 4, 2023):

I have a similar problem. I want to use the AppFlowy, i installed with POPos store, but i had a blank white screen on startup.

@lariane-guerra try launching it from the terminal and look to see if there is any output. If there is any please post it here. Also, make sure that the executable xdg-user-dir is in your $PATH.

So, we now have 2 options, I think:
A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something"
B) there is no issue here, since everything works if the build instructions are followed.

If option A is easy to implement (which I suspect it is—just hardcode default directories relative to $HOME if xdg-user-dirs is not found) then I think that it would be the best solution. Otherwise, I think that a warning similar to the ssl one should be added to the instructions stating that the xdg-user-dir executable is necessary (and mentioning the corresponding package on each relevant distro).

@MithicSpirit can you help me with this? I'm a new user in linux. I really dont know how can i open by terminal

@lariane-guerra commented on GitHub (Mar 4, 2023): > > I have a similar problem. I want to use the AppFlowy, i installed with POPos store, but i had a blank white screen on startup. > > @lariane-guerra try launching it from the terminal and look to see if there is any output. If there is any please post it here. Also, make sure that the executable `xdg-user-dir` is in your `$PATH`. > > > So, we now have 2 options, I think: > > A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something" > > B) there is no issue here, since everything works if the build instructions are followed. > > If option A is easy to implement (which I suspect it is—just hardcode default directories relative to `$HOME` if `xdg-user-dirs` is not found) then I think that it would be the best solution. Otherwise, I think that a warning similar to the ssl one should be added to the instructions stating that the `xdg-user-dir` executable is necessary (and mentioning the corresponding package on each relevant distro). @MithicSpirit can you help me with this? I'm a new user in linux. I really dont know how can i open by terminal

mirror commented

Author

Owner

@lariane-guerra commented on GitHub (Mar 4, 2023):

I have a similar problem. I want to use the AppFlowy, i installed with POPos store, but i had a blank white screen on startup.

@lariane-guerra try launching it from the terminal and look to see if there is any output. If there is any please post it here. Also, make sure that the executable xdg-user-dir is in your $PATH.

So, we now have 2 options, I think:
A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something"
B) there is no issue here, since everything works if the build instructions are followed.

If option A is easy to implement (which I suspect it is—just hardcode default directories relative to $HOME if xdg-user-dirs is not found) then I think that it would be the best solution. Otherwise, I think that a warning similar to the ssl one should be added to the instructions stating that the xdg-user-dir executable is necessary (and mentioning the corresponding package on each relevant distro).

HIiiii, i remove the trash files, and re-install the app, now its working.

the only problem its the icon that dosent work.

@lariane-guerra commented on GitHub (Mar 4, 2023): > > I have a similar problem. I want to use the AppFlowy, i installed with POPos store, but i had a blank white screen on startup. > > @lariane-guerra try launching it from the terminal and look to see if there is any output. If there is any please post it here. Also, make sure that the executable `xdg-user-dir` is in your `$PATH`. > > > So, we now have 2 options, I think: > > A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something" > > B) there is no issue here, since everything works if the build instructions are followed. > > If option A is easy to implement (which I suspect it is—just hardcode default directories relative to `$HOME` if `xdg-user-dirs` is not found) then I think that it would be the best solution. Otherwise, I think that a warning similar to the ssl one should be added to the instructions stating that the `xdg-user-dir` executable is necessary (and mentioning the corresponding package on each relevant distro). HIiiii, i remove the trash files, and re-install the app, now its working. ![image](https://user-images.githubusercontent.com/91985649/222924495-d3a5db96-d159-46b8-b216-9e833c84c9df.png) the only problem its the icon that dosent work.

mirror commented

Author

Owner

@Anvith00 commented on GitHub (Mar 4, 2023):

@Anvith00 I have libkeybinder3 installed (but not libkeybinder2)
~ ❯❯❯ pacman -Ss libkeybinder
extra/libkeybinder3 0.3.2-4 [installed]
    A library for registering global keyboard shortcuts
community/libkeybinder2 0.3.1-4
    Library for registering global keyboard shortcuts
I tried installing libkeybinder2 as well, but that did not fix the issue.

@MithicSpirit I run X.org (xorg-server 21.1.7), and your fix of installing xdg-user-dirs fixed it!! thank you !

So, we now have 2 options, I think:
A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something"
B) there is no issue here, since everything works if the build instructions are followed. (although there is a typo in the instructions)

This information will be handy. I shall update the docs based on this and a few more infos. Thank you very much 🙂.

@Anvith00 commented on GitHub (Mar 4, 2023): > @Anvith00 I have libkeybinder3 installed (but not libkeybinder2) > ``` > ~ ❯❯❯ pacman -Ss libkeybinder > extra/libkeybinder3 0.3.2-4 [installed] > A library for registering global keyboard shortcuts > community/libkeybinder2 0.3.1-4 > Library for registering global keyboard shortcuts > ``` > > I tried installing libkeybinder2 as well, but that did not fix the issue. > > @MithicSpirit I run X.org (xorg-server 21.1.7), and your fix of installing xdg-user-dirs fixed it!! thank you ! > > So, we now have 2 options, I think: > A) change this issue into "appflowy does not gracefully handle absense of xdg-user-dirs, it should show an error or something" > B) there is no issue here, since everything works if the build instructions are followed. (although there is [a typo in the instructions](https://github.com/AppFlowy-IO/AppFlowy-Docs/pull/52)) This information will be handy. I shall update the docs based on this and a few more infos. Thank you very much 🙂.

mirror commented

Author

Owner

@Anvith00 commented on GitHub (Mar 4, 2023):

@lariane-guerra I'm not exactly sure what steps you might have followed to install AppFlowy the second time. What I do know is that the AppFlowy you initially installed from Pop!_Shop was a flatpak release, which is outdated by a version, and has a blank screen since it cannot access openssl 1.1.1 in the sandbox.

Can you let us know how you installed AppFlowy the second time?

Was it by installing using a .deb installer, or, did you download and extract the tarball binaries?

@Anvith00 commented on GitHub (Mar 4, 2023): @lariane-guerra I'm not exactly sure what steps you might have followed to install AppFlowy the second time. What I do know is that the AppFlowy you initially installed from Pop!_Shop was a flatpak release, which is outdated by a version, and has a blank screen since it cannot access openssl 1.1.1 in the sandbox. Can you let us know how you installed AppFlowy the second time? Was it by installing using a .deb installer, or, did you download and extract the tarball binaries?

mirror commented

Author

Owner

@chenxuan520 commented on GitHub (Mar 5, 2023):

I opened it by unzipping the archive. The version is the latest, and there is a blank screen. The command line error is:Unhandled Exception:Invalid argument(s):Failed to load dynamic library 'libdart_ffi.so':libssl.so.1.1:cannot open shared object file:No such file or directory. My operating system is linuxmint 21. I found that the missing dynamic libraries are all in the lib directory, but I don't want to add them to the system lib directory. Is there any other way to solve this problem

@lariane-guerra I'm not exactly sure what steps you might have followed to install AppFlowy the second time. What I do know is that the AppFlowy you initially installed from Pop!_Shop was a flatpak release, which is outdated by a version, and has a blank screen since it cannot access openssl 1.1.1 in the sandbox.

Can you let us know how you installed AppFlowy the second time?

Was it by installing using a .deb installer, or, did you download and extract the tarball binaries?

@chenxuan520 commented on GitHub (Mar 5, 2023): I opened it by unzipping the archive. The version is the latest, and there is a blank screen. The command line error is:Unhandled Exception:Invalid argument(s):Failed to load dynamic library 'libdart_ffi.so':libssl.so.1.1:cannot open shared object file:No such file or directory. My operating system is linuxmint 21. I found that the missing dynamic libraries are all in the lib directory, but I don't want to add them to the system lib directory. Is there any other way to solve this problem > @lariane-guerra I'm not exactly sure what steps you might have followed to install AppFlowy the second time. What I do know is that the AppFlowy you initially installed from Pop!_Shop was a flatpak release, which is outdated by a version, and has a blank screen since it cannot access openssl 1.1.1 in the sandbox. > > Can you let us know how you installed AppFlowy the second time? > > Was it by installing using a .deb installer, or, did you download and extract the tarball binaries?

mirror commented

Author

Owner

@Anvith00 commented on GitHub (Mar 5, 2023):

@chenxuan520 You will require installing openssl1.1.1. You can do that on apt using:

 sudo apt install libssl1.1

If libssl1.1 isn't present in your distributions package manager repository, do this instead:

wget http://archive.ubuntu.com/ubuntu/pool/main/o/openssl/libssl1.1_1.1.0g-2ubuntu4_amd64.deb
sudo dpkg -i libssl1.1_1.1.0g-2ubuntu4_amd64.deb

@Anvith00 commented on GitHub (Mar 5, 2023): @chenxuan520 You will require installing openssl1.1.1. You can do that on `apt` using: ```bash sudo apt install libssl1.1 ``` If `libssl1.1` isn't present in your distributions package manager repository, do this instead: ```bash wget http://archive.ubuntu.com/ubuntu/pool/main/o/openssl/libssl1.1_1.1.0g-2ubuntu4_amd64.deb sudo dpkg -i libssl1.1_1.1.0g-2ubuntu4_amd64.deb ```

mirror commented

Author

Owner

@czakuma commented on GitHub (Mar 22, 2023):

Hi, I am also seeing a blank white screen when opening AppFlowy when I downloaded the latest windows build. It happens with both the exe and .zip downloads. This is on windows 10.

@czakuma commented on GitHub (Mar 22, 2023): Hi, I am also seeing a blank white screen when opening AppFlowy when I downloaded the latest windows build. It happens with both the exe and .zip downloads. This is on windows 10.

mirror commented

Author

Owner

@LucasXu0 commented on GitHub (Mar 23, 2023):

@LucasXu0 commented on GitHub (Mar 23, 2023): @czakuma Related to https://github.com/AppFlowy-IO/AppFlowy/issues/566#issuecomment-1479966477.

mirror commented

Author

Owner

@Moilleadoir commented on GitHub (Apr 27, 2023):

So is the flatpak unofficial/unsupported then?

@Moilleadoir commented on GitHub (Apr 27, 2023): So is the flatpak unofficial/unsupported then?

mirror commented

Author

Owner

@annieappflowy commented on GitHub (Apr 27, 2023):

We officially support flatpak @Moilleadoir
Will take a look into the issue

@annieappflowy commented on GitHub (Apr 27, 2023): We officially support flatpak @Moilleadoir Will take a look into the issue

mirror commented