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[GH-ISSUE #68] [Installation Help]: Empty library & 404 in log files #22
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tubearchivist/archived-tubearchivist-plex#22
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Originally created by @lesleyxyz on GitHub (May 23, 2024).
Original GitHub issue: https://github.com/tubearchivist/tubearchivist-plex/issues/68
Installation instructions
Operating System
Debian + Docker (linuxserver/plex)
Your installation or setup question
Plex is fully functional
TA is fully functional
Using the latest versions for plex, TA and the integration.
I followed the tutorial and edited all the api key & URL.
I created a new library with the agent & scanner selected (which I assume indicates it loaded correctly in plex?).
The first issue I have is I HAVE to select a library from plex.
I just selected a random folder. Is this correct? Maybe it should be documented?
Now when I go to the library, scan for files or refresh meta data it stays empty. (related to #52 ?)
I've attached the "com.plexapp.agents.tubearchivist_agent.log" file below.
However, unfortunately, I do not see a "TubeArchivist Scanner" folder with a "root.scanner.log" in it.
Any guidance on this?
(My previous issue was due to an invalid API token, I fixed it so I got past the last error)
Relevant log output
@lamusmaser commented on GitHub (May 23, 2024):
Acknowledged. When I'm next at a computer, I'll fully respond and provide additional guidance for your issues.
BTW, if the scanner log isn't showing, usually that means the scanner isn't setup correctly. Double-check those instructions again to see if there is something that was missed. Otherwise, I'll run through those steps later.
@lesleyxyz commented on GitHub (May 23, 2024):
Thanks for the swift replies. In the mean time I'll try some more as well.
For validation, here are my Plug-ins and Scanners folder with their permission:
(notice the Credits Detection plugin which is working correctly)
@lesleyxyz commented on GitHub (May 26, 2024):
For me specifically, I was able to fix it by:
Instead of setting a random directory part of the Plex Library, set it to the tubearchiviest directory
-> Is this what you are supposed to do? If so, this is undocumented
Allow the requests through Cloudflare as described in #32
@lamusmaser commented on GitHub (May 26, 2024):
In response to 1, this can be included. For 2, I'll try to find some way between the two Issues to add that to the troubleshooting steps. But you are good to go and it is working now?
@lesleyxyz commented on GitHub (May 26, 2024):
Great, and yes I'm good to go and everything is working. You can close it if you want. Thank you
@lamusmaser commented on GitHub (May 26, 2024):
Okay, thank you for confirming. I'll leave this open until those documentation updates are made.
@lamusmaser commented on GitHub (Sep 13, 2024):
This is included with the latest Test and will be incorporated in the next Release. Since this is documentation only, no changes should be made beyond this.