[GH-ISSUE #71] [Bug]: Channel posters missing #27

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opened 2026-03-23 20:33:34 +00:00 by mirror · 4 comments
Owner

Originally created by @filmkorn on GitHub (Jun 12, 2024).
Original GitHub issue: https://github.com/tubearchivist/tubearchivist-plex/issues/71

I've read the documentation.

  • I'm running the latest version of the TubeArchivist Plex Integration Scanner and Agent. I have read the latest release notes and installation instructions.

Operating System

Linux

Your Bug Report

Describe the bug

The screenshot of the Readme shows channel art displayed yet I'm unable to make this work. Unsure if this is supported?

I've carefully followed the installation instructions and also tried the docker mod as is very convenient.

The log in library/Library/Application Support/Plex Media Server/Logs/PMS Plugin Logs/com.plexapp.agents.tubearchivist_agent.log only show this Error only once (after fixing #67):

ERROR (networking:197) - Error opening URL 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes'

The logs never show [X] Posters for any banners, art uploaded (only for thumbs).

Apologies if I missed something!

Steps To Reproduce

Add a new channel to TA.
Rescan library or Refresh metadata.

Expected behaviour

Channels have posters / thumbnails.

Relevant log output

$ cat com.plexapp.agents.tubearchivist_agent.log | grep UC2C_jShtL725hvbm1arSV9w

2024-06-12 11:48:15,645 (7f9b9d1b08) :  DEBUG (model:32) - Loading model with GUID com.plexapp.agents.tubearchivist_agent://tubearchivist|UC2C_jShtL725hvbm1arSV9w|UC2C_jShtL725hvbm1arSV9w?lang=en
2024-06-12 11:48:15,869 (7f9b9d1b08) :  INFO (__init__:366) - Attempting to connect to TubeArchivist to lookup YouTube channel: UC2C_jShtL725hvbm1arSV9w
2024-06-12 11:48:15,958 (7f9b9d1b08) :  INFO (__init__:467) - Response from TubeArchivist received for YouTube channel: UC2C_jShtL725hvbm1arSV9w
2024-06-12 11:48:15,960 (7f9b9d1b08) :  INFO (__init__:946) - [_] Posters: 20240611_/cache/channels/UC2C_jShtL725hvbm1arSV9w_thumb.jpg
2024-06-12 11:48:15,962 (7f9b9d1b08) :  INFO (__init__:820) - [_] Art: 20240611_/cache/channels/UC2C_jShtL725hvbm1arSV9w_tvart.jpg
2024-06-12 11:48:15,965 (7f9b9d1b08) :  INFO (__init__:849) - [_] Banners: 20240611_/cache/channels/UC2C_jShtL725hvbm1arSV9w_banner.jpg

Anything else?

No response

Originally created by @filmkorn on GitHub (Jun 12, 2024). Original GitHub issue: https://github.com/tubearchivist/tubearchivist-plex/issues/71 ### I've read the documentation. - [X] I'm running the latest version of the TubeArchivist Plex Integration Scanner and Agent. I have read the latest release notes and installation instructions. ### Operating System Linux ### Your Bug Report ## Describe the bug The screenshot of the Readme shows channel art displayed yet I'm unable to make this work. Unsure if this is supported? I've carefully followed the installation instructions and also tried the docker mod as is very convenient. The log in `library/Library/Application Support/Plex Media Server/Logs/PMS Plugin Logs/com.plexapp.agents.tubearchivist_agent.log` only show this Error only once (after fixing #67): ``` ERROR (networking:197) - Error opening URL 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes' ``` The logs never show `[X] Posters` for any banners, art uploaded (only for thumbs). Apologies if I missed something! ## Steps To Reproduce Add a new channel to TA. Rescan library or Refresh metadata. ## Expected behaviour Channels have posters / thumbnails. ### Relevant log output ```Shell $ cat com.plexapp.agents.tubearchivist_agent.log | grep UC2C_jShtL725hvbm1arSV9w 2024-06-12 11:48:15,645 (7f9b9d1b08) : DEBUG (model:32) - Loading model with GUID com.plexapp.agents.tubearchivist_agent://tubearchivist|UC2C_jShtL725hvbm1arSV9w|UC2C_jShtL725hvbm1arSV9w?lang=en 2024-06-12 11:48:15,869 (7f9b9d1b08) : INFO (__init__:366) - Attempting to connect to TubeArchivist to lookup YouTube channel: UC2C_jShtL725hvbm1arSV9w 2024-06-12 11:48:15,958 (7f9b9d1b08) : INFO (__init__:467) - Response from TubeArchivist received for YouTube channel: UC2C_jShtL725hvbm1arSV9w 2024-06-12 11:48:15,960 (7f9b9d1b08) : INFO (__init__:946) - [_] Posters: 20240611_/cache/channels/UC2C_jShtL725hvbm1arSV9w_thumb.jpg 2024-06-12 11:48:15,962 (7f9b9d1b08) : INFO (__init__:820) - [_] Art: 20240611_/cache/channels/UC2C_jShtL725hvbm1arSV9w_tvart.jpg 2024-06-12 11:48:15,965 (7f9b9d1b08) : INFO (__init__:849) - [_] Banners: 20240611_/cache/channels/UC2C_jShtL725hvbm1arSV9w_banner.jpg ``` ### Anything else? _No response_
Author
Owner

@lamusmaser commented on GitHub (Jun 12, 2024):

It looks like an issue from the Plex Server side, where it is having problems with accessing the specific resource via its API. But the posters themselves have been added and processed (X shows the first time it is processed; _ shows if it was previously processed and is in the Object's lost of images).

You could do the Plex Dance and see if that clears things for you.

<!-- gh-comment-id:2163728110 --> @lamusmaser commented on GitHub (Jun 12, 2024): It looks like an issue from the Plex Server side, where it is having problems with accessing the specific resource via its API. But the posters themselves have been added and processed (`X` shows the first time it is processed; `_` shows if it was previously processed and is in the Object's lost of images). You could do the Plex Dance and see if that clears things for you.
Author
Owner

@filmkorn commented on GitHub (Jun 13, 2024):

I can tell that this is an issue with my plex installation.

Upon adding a new channel I can now find a [X] Posters log

INFO (__init__:949) - [X] Posters: 20240613_/cache/channels/UCDyZXmOevDAb6DHyUCwzVNg_thumb.jpg

I can find the posters in : library/Library/Application Support/Plex Media Server/Metadata/TV Shows/#/#######################################.bundle/Contents/com.plexapp.agents.tubearchivist_agent/posters

Meaning this integration is able to pull them from TA.

I suspect Plex would be symlinking the art into either _stored or _combined folders (I cannot tell as the filesystem I'm currently using doesn't support symlinks).

Thanks for the quick response and your work on this integration!
Closing

<!-- gh-comment-id:2166531900 --> @filmkorn commented on GitHub (Jun 13, 2024): I can tell that this is an issue with my plex installation. Upon adding a new channel I can now find a `[X] Posters` log ``` INFO (__init__:949) - [X] Posters: 20240613_/cache/channels/UCDyZXmOevDAb6DHyUCwzVNg_thumb.jpg ``` I can find the posters in : `library/Library/Application Support/Plex Media Server/Metadata/TV Shows/#/#######################################.bundle/Contents/com.plexapp.agents.tubearchivist_agent/posters` Meaning this integration is able to pull them from TA. I suspect Plex would be symlinking the art into either `_stored` or `_combined` folders (I cannot tell as the filesystem I'm currently using doesn't support symlinks). Thanks for the quick response and your work on this integration! Closing
Author
Owner

@folofjc commented on GitHub (Jun 17, 2024):

@filmkorn How did you fix this on your plex side?

<!-- gh-comment-id:2174246873 --> @folofjc commented on GitHub (Jun 17, 2024): @filmkorn How did you fix this on your plex side?
Author
Owner

@filmkorn commented on GitHub (Jun 17, 2024):

I converted the drive I was using from exFAT (no support for symlinks) to ext4 - backing up enverything, formatting with mkfs.ext4 and restoring everything). Can confirm the file system must support symlinks for thumbnails to work.

ls -al /library/Library/Application\ Support/Plex\ Media\ Server/Metadata/TV\ Shows/3/a30d46fe766e19b8c531ebc3714fdde3703773e.bundle/Contents/_combined/posters/com.plexapp.agents.tubearchivist_agent_0e02b5d8f382b67c038af0bd58cd55a3e6fc510f
lrwxrwxrwx 1 pi pi 101 Jun 16 23:38 '/library/Library/Application Support/Plex Media Server/Metadata/TV Shows/3/a30d46fe766e19b8c531ebc3714fdde3703773e.bundle/Contents/_combined/posters/com.plexapp.agents.tubearchivist_agent_0e02b5d8f382b67c038af0bd58cd55a3e6fc510f' -> ../../_stored/posters/com.plexapp.agents.tubearchivist_agent_0e02b5d8f382b67c038af0bd58cd55a3e6fc510f

As you can see the posters are symlinked.

<!-- gh-comment-id:2174270381 --> @filmkorn commented on GitHub (Jun 17, 2024): I converted the drive I was using from exFAT (no support for symlinks) to ext4 - backing up enverything, formatting with `mkfs.ext4` and restoring everything). Can confirm the file system must support symlinks for thumbnails to work. ``` ls -al /library/Library/Application\ Support/Plex\ Media\ Server/Metadata/TV\ Shows/3/a30d46fe766e19b8c531ebc3714fdde3703773e.bundle/Contents/_combined/posters/com.plexapp.agents.tubearchivist_agent_0e02b5d8f382b67c038af0bd58cd55a3e6fc510f lrwxrwxrwx 1 pi pi 101 Jun 16 23:38 '/library/Library/Application Support/Plex Media Server/Metadata/TV Shows/3/a30d46fe766e19b8c531ebc3714fdde3703773e.bundle/Contents/_combined/posters/com.plexapp.agents.tubearchivist_agent_0e02b5d8f382b67c038af0bd58cd55a3e6fc510f' -> ../../_stored/posters/com.plexapp.agents.tubearchivist_agent_0e02b5d8f382b67c038af0bd58cd55a3e6fc510f ``` As you can see the posters are symlinked.
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tubearchivist/archived-tubearchivist-plex#27
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