[GH-ISSUE #99] [Installation Help]: Plex not finding files, but no errors in logs #39

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opened 2026-03-23 20:33:46 +00:00 by mirror · 2 comments

mirror commented

2026-03-23 20:33:46 +00:00

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Originally created by @boogy886 on GitHub (Mar 21, 2025).
Original GitHub issue: https://github.com/tubearchivist/tubearchivist-plex/issues/99

Installation instructions

I'm running the latest version of the TubeArchivist Plex Integration Scanner and Agent. I have read the latest release notes and installation instructions.

Operating System

Unraid

Your installation or setup question

Beating my head against a wall, I'm sure it's something simple. No errors in the logs files, but videos do not get pulled into Plex. I read through all of the closed threads but no luck, everyone had an error of some sort, Google didn't help me either.

Relevant log output

2025-03-21 16:09:04,584 [TubeArchivist Scanner] INFO - TubeArchivist scanner started: 2025-03-21 16:09:04,584091
2025-03-21 16:09:04,584 [TubeArchivist Scanner] DEBUG - TA URL: http://192.168.1.25:8000
2025-03-21 16:09:04,584 [TubeArchivist Scanner] INFO - Attempting to connect to TubeArchivist at http://192.168.1.25:8000 with provided token from `ta_config.json` file.
2025-03-21 16:09:04,598 [TubeArchivist Scanner] INFO - TubeArchivist is running version v0.5.0
2025-03-21 16:09:04,598 [TubeArchivist Scanner] INFO - Initiating scan of library files...
2025-03-21 16:09:04,598 [TubeArchivist Scanner] INFO - Scan completed for library files.
2025-03-21 16:09:04,612 [TubeArchivist Scanner] INFO - Attempting to connect to TubeArchivist at http://192.168.1.25:8000 with provided token from `ta_config.json` file.
2025-03-21 16:09:04,627 [TubeArchivist Scanner] INFO - TubeArchivist is running version v0.5.0
2025-03-21 16:09:04,627 [TubeArchivist Scanner] INFO - Initiating scan of library files...
2025-03-21 16:09:04,635 [TubeArchivist Scanner] INFO - Processing file with scanner: Qswt9M94zR8.mp4
2025-03-21 16:09:04,636 [TubeArchivist Scanner] INFO - File matches expected filename layout.
2025-03-21 16:09:04,636 [TubeArchivist Scanner] INFO - Attempting to connect to TubeArchivist to lookup YouTube video: Qswt9M94zR8
2025-03-21 16:09:04,658 [TubeArchivist Scanner] INFO - Response from TubeArchivist received for YouTube video: Qswt9M94zR8
2025-03-21 16:09:04,691 [TubeArchivist Scanner] INFO - Identified episode '25021201 - Episode Title' with TV Show XYZ [XYZ] under Season 2025.
2025-03-21 16:09:04,691 [TubeArchivist Scanner] INFO - Adding episode '25021201' to TV show 'XYZ [XYZ]' list of episodes.
2025-03-21 16:09:04,761 [TubeArchivist Scanner] INFO - Scan completed for library files.

Originally created by @boogy886 on GitHub (Mar 21, 2025). Original GitHub issue: https://github.com/tubearchivist/tubearchivist-plex/issues/99 ### Installation instructions - [x] I'm running the latest version of the TubeArchivist Plex Integration Scanner and Agent. I have read the latest release notes and installation instructions. ### Operating System Unraid ### Your installation or setup question Beating my head against a wall, I'm sure it's something simple. No errors in the logs files, but videos do not get pulled into Plex. I read through all of the closed threads but no luck, everyone had an error of some sort, Google didn't help me either. `` ### Relevant log output ```Shell 2025-03-21 16:09:04,584 [TubeArchivist Scanner] INFO - TubeArchivist scanner started: 2025-03-21 16:09:04,584091 2025-03-21 16:09:04,584 [TubeArchivist Scanner] DEBUG - TA URL: http://192.168.1.25:8000 2025-03-21 16:09:04,584 [TubeArchivist Scanner] INFO - Attempting to connect to TubeArchivist at http://192.168.1.25:8000 with provided token from `ta_config.json` file. 2025-03-21 16:09:04,598 [TubeArchivist Scanner] INFO - TubeArchivist is running version v0.5.0 2025-03-21 16:09:04,598 [TubeArchivist Scanner] INFO - Initiating scan of library files... 2025-03-21 16:09:04,598 [TubeArchivist Scanner] INFO - Scan completed for library files. 2025-03-21 16:09:04,612 [TubeArchivist Scanner] INFO - Attempting to connect to TubeArchivist at http://192.168.1.25:8000 with provided token from `ta_config.json` file. 2025-03-21 16:09:04,627 [TubeArchivist Scanner] INFO - TubeArchivist is running version v0.5.0 2025-03-21 16:09:04,627 [TubeArchivist Scanner] INFO - Initiating scan of library files... 2025-03-21 16:09:04,635 [TubeArchivist Scanner] INFO - Processing file with scanner: Qswt9M94zR8.mp4 2025-03-21 16:09:04,636 [TubeArchivist Scanner] INFO - File matches expected filename layout. 2025-03-21 16:09:04,636 [TubeArchivist Scanner] INFO - Attempting to connect to TubeArchivist to lookup YouTube video: Qswt9M94zR8 2025-03-21 16:09:04,658 [TubeArchivist Scanner] INFO - Response from TubeArchivist received for YouTube video: Qswt9M94zR8 2025-03-21 16:09:04,691 [TubeArchivist Scanner] INFO - Identified episode '25021201 - Episode Title' with TV Show XYZ [XYZ] under Season 2025. 2025-03-21 16:09:04,691 [TubeArchivist Scanner] INFO - Adding episode '25021201' to TV show 'XYZ [XYZ]' list of episodes. 2025-03-21 16:09:04,761 [TubeArchivist Scanner] INFO - Scan completed for library files. ```

mirror closed this issue

2026-03-23 20:33:46 +00:00

mirror commented

2026-03-23 20:33:47 +00:00

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@lamusmaser commented on GitHub (Mar 21, 2025):

I guess we're going to need some more information here.

What exactly is happening in more detail? We can see that it does pick up a show and add it to a TV Show (looks like the information redacted with replacement) and then completed.

So, this would give me a few questions:

Does Plex have permission to view the files?
Are those files in the Library's Video Folder(s)?
Are we expecting to see more for the channel presented than what is here?

Screenshots might also help in this instance, but I understand if you want to limit some of those details.

@lamusmaser commented on GitHub (Mar 21, 2025): I guess we're going to need some more information here. What exactly is happening in more detail? We can see that it does pick up a show and add it to a TV Show (looks like the information redacted with replacement) and then completed. So, this would give me a few questions: 1. Does Plex have permission to view the files? 2. Are those files in the Library's Video Folder(s)? 3. Are we expecting to see more for the channel presented than what is here? Screenshots might also help in this instance, but I understand if you want to limit some of those details.

mirror commented

2026-03-23 20:33:47 +00:00

Author

Owner

@boogy886 commented on GitHub (Mar 21, 2025):

It's working, my apologies. It pulled it in under a different title than my existing file in the series and I didn't notice it. I created a new test library and I guess Plex didn't pull them in because they were already available in the old library...I knew it was something I was missing. Thanks for the quick response!

@boogy886 commented on GitHub (Mar 21, 2025): It's working, my apologies. It pulled it in under a different title than my existing file in the series and I didn't notice it. I created a new test library and I guess Plex didn't pull them in because they were already available in the old library...I knew it was something I was missing. Thanks for the quick response!