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[GH-ISSUE #108] [Installation Help]: Scanner and Agent missing #45

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opened 2026-03-23 20:33:56 +00:00 by mirror · 8 comments

mirror commented

2026-03-23 20:33:56 +00:00

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Originally created by @folofjc on GitHub (Sep 30, 2025).
Original GitHub issue: https://github.com/tubearchivist/tubearchivist-plex/issues/108

Installation instructions

I'm running the latest version of the TubeArchivist Plex Integration Scanner and Agent. I have read the latest release notes and installation instructions.

Operating System

Linux

Your installation or setup question

I think this is basically #102. I probably not running the latest since i have not updated the scanner or agent since installing them about a year ago. I would like to upgrade, but that is my problem.

I am running plex version 1.42.2.10156. I have been using the scanner and agent just fine for about a year. Tubearchivist is grabbing new episodes, and the scanner and agent are still finding the metadata, etc.

However, I just tried to add a new channel to tubearchivist. Tubearchivist downloaded it, but it is not showing up in plex. So I went to go search the agent and scanner logs, and there are none for the agent or scanner.

My Scanners folder is empty, and Plug-ins folder does not have the bundle. I was running 1.41.7 before, so I assume that I ran into this.

In my plex library, when I go to edit, the scanner and agent are still selected. And they appear to be working, but I have no idea where they are.

#102 was closed, but I don't know what the solution was? Should I re-install in the Plug-ins and Scanners folders? If I do that, will it mess up whatever plex is using right now for the agent and scanner? Did it move them?

Relevant log output

There are no logs.

Originally created by @folofjc on GitHub (Sep 30, 2025). Original GitHub issue: https://github.com/tubearchivist/tubearchivist-plex/issues/108 ### Installation instructions - [x] I'm running the latest version of the TubeArchivist Plex Integration Scanner and Agent. I have read the latest release notes and installation instructions. ### Operating System Linux ### Your installation or setup question I think this is basically #102. I probably not running the latest since i have not updated the scanner or agent since installing them about a year ago. I would like to upgrade, but that is my problem. I am running plex version 1.42.2.10156. I have been using the scanner and agent just fine for about a year. Tubearchivist is grabbing new episodes, and the scanner and agent are still finding the metadata, etc. However, I just tried to add a new channel to tubearchivist. Tubearchivist downloaded it, but it is not showing up in plex. So I went to go search the agent and scanner logs, and there are none for the agent or scanner. My `Scanners` folder is empty, and `Plug-ins` folder does not have the bundle. I _was_ running 1.41.7 before, so I assume that I ran into [this](https://forums.plex.tv/t/legacy-agents-removed-already-in-pms-1-41-7-9717-2025-04-23/914518/30). In my plex library, when I go to edit, the scanner and agent are still selected. And they appear to be working, but I have no idea where they are. #102 was closed, but I don't know what the solution was? Should I re-install in the `Plug-ins` and `Scanners` folders? If I do that, will it mess up whatever plex is using right now for the agent and scanner? Did it move them? ### Relevant log output ```Shell There are no logs. ```

mirror closed this issue

2026-03-23 20:33:56 +00:00

mirror commented

2026-03-23 20:33:57 +00:00

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@lamusmaser commented on GitHub (Sep 30, 2025):

The issue that was described was an accidental omission of capability in a beta version from Plex. That stated version removed Plug-in and Scanner support accidentally and was reverted in the next beta version (which is why #102 was closed).

In terms of why your folders are empty, but things are working: When you first "install" a plug-in or scanner, there is a copy that is made into the Plex Resources, so that it can reference them into the future. This is what your installation is probably running off of. Go ahead and follow the installation steps again and it should update with the latest version of the plug-in and scanner.

If that doesn't work, then we can look into what else might be happening.

@lamusmaser commented on GitHub (Sep 30, 2025): The issue that was described was an accidental omission of capability in a beta version from Plex. That stated version removed Plug-in and Scanner support accidentally and was reverted in the next beta version (which is why #102 was closed). In terms of why your folders are empty, but things are working: When you first "install" a plug-in or scanner, there is a copy that is made into the Plex Resources, so that it can reference them into the future. This is what your installation is probably running off of. Go ahead and follow the installation steps again and it should update with the latest version of the plug-in and scanner. If that doesn't work, then we can look into what else might be happening.

mirror commented

2026-03-23 20:33:57 +00:00

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@folofjc commented on GitHub (Sep 30, 2025):

Okay, thanks. I followed the install instructions, restarted the server, but still no logs for either the agent or the scanner. Also the new channel I downloaded is not showing up. Looks like it is still using the copy of the plugin or scanner?

@folofjc commented on GitHub (Sep 30, 2025): Okay, thanks. I followed the install instructions, restarted the server, but still no logs for either the agent or the scanner. Also the new channel I downloaded is not showing up. Looks like it is still using the copy of the plugin or scanner?

mirror commented

2026-03-23 20:33:57 +00:00

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@lamusmaser commented on GitHub (Sep 30, 2025):

Which OS? Can you provide outputs (ls or dir) of the directories?

@lamusmaser commented on GitHub (Sep 30, 2025): Which OS? Can you provide outputs (`ls` or `dir`) of the directories?

mirror commented

2026-03-23 20:33:57 +00:00

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@folofjc commented on GitHub (Sep 30, 2025):

Well, I'm an idiot. I finally looked at the dates of the files, and realized I was in the wrong directory. I found the logs.

I will close this. For future reference, how should one update the scanner and agent? Follow the same instructions and just copy over the old files?

@folofjc commented on GitHub (Sep 30, 2025): Well, I'm an idiot. I finally looked at the dates of the files, and realized I was in the wrong directory. I found the logs. I will close this. For future reference, how should one update the scanner and agent? Follow the same instructions and just copy over the old files?

mirror commented

2026-03-23 20:33:58 +00:00

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@lamusmaser commented on GitHub (Sep 30, 2025):

Basically, yeah. Same process as installation. Plex doesn't really provide a better method, nor do I think they will with the long-term intention of removal of this feature.

@lamusmaser commented on GitHub (Sep 30, 2025): Basically, yeah. Same process as installation. Plex doesn't really provide a better method, nor do I think they will with the long-term intention of removal of this feature.

mirror commented

2026-03-23 20:33:58 +00:00

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@folofjc commented on GitHub (Sep 30, 2025):

Here is the error I am getting, but my guess is I need to update the agent and scanner first:

https://pastebin.com/3CCz8Rdu

@folofjc commented on GitHub (Sep 30, 2025): Here is the error I am getting, but my guess is I need to update the agent and scanner first: https://pastebin.com/3CCz8Rdu

mirror commented

2026-03-23 20:33:58 +00:00

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@lamusmaser commented on GitHub (Sep 30, 2025):

Yes, that is correct. There was a change in TA v0.5.3 that updated how API responses look. The updated Scanner and Agent will be able to detect this updated API and work with it.

@lamusmaser commented on GitHub (Sep 30, 2025): Yes, that is correct. There was a change in TA v0.5.3 that updated how API responses look. The updated Scanner and Agent will be able to detect this updated API and work with it.

mirror commented

2026-03-23 20:33:58 +00:00

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@folofjc commented on GitHub (Sep 30, 2025):

Thanks so much, that fixed it. Everything is populating now. Sorry for the confusion.

@folofjc commented on GitHub (Sep 30, 2025): Thanks so much, that fixed it. Everything is populating now. Sorry for the confusion.

mirror referenced this issue

2026-03-23 20:34:10 +00:00

[PR #45] [MERGED] Add debug statement. #75