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[GH-ISSUE #4848] [Bug] Desktop and mobile not syncing #2160
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AppFlowy-IO/AppFlowy#2160
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Originally created by @andreapavoni on GitHub (Mar 8, 2024).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/4848
Bug Description
Starting from v0.5.0 desktop and mobile apps, connected through AppFlowly Cloud, don’t sync correctly, resulting in data loss or corruption.
Thanks for your awesome product, keep up the excellent work!
How to Reproduce
Expected Behavior
I can see and edit the document correctly synced between the devices.
Operating System
macOS 14.4 and iOS 17.4
AppFlowy Version(s)
0.5.0
Screenshots
No response
Additional Context
When I open a document, created on desktop, in the mobile app, I get this error page:
@LucasXu0 commented on GitHub (Mar 11, 2024):
Hi, @andreapavoni. Was there only one document that wasn't synced, or were there other documents as well?
@andreapavoni commented on GitHub (Mar 11, 2024):
Hi @LucasXu0 thanks for replying.
It happened with many documents, on both devices.
Documents (several) created or edited on desktop, were only synced in terms of name on the iOS app, but I got the error page mentioned above when tried to open them. Also, no hierarchy between embedded documents has been synced
Documents (several) created on the iOS app weren't synced at all on the desktop app.
@LucasXu0 commented on GitHub (Mar 12, 2024):
@andreapavoni Thank you for the information. We have released the new version 0.5.1. You can try upgrading the application. Please let me know if the issues still persist in the latest version.
@andreapavoni commented on GitHub (Mar 12, 2024):
@LucasXu0 thank you! I did a quick test, it looks like there are still some issues, but I'm going to dig and investigate. I'll let you know the results.
thanks again!
@LucasXu0 commented on GitHub (Mar 12, 2024):
If there are any sync issues, feel free to let me know. In some cases, you can open the unsynced page on the machine where you created them, and it will start to sync the page again.
@mediacvg commented on GitHub (Mar 12, 2024):
I also encountered the same problem, but I haven't been able to synchronize with the Mac terminal and the ios terminal, but I just upgraded 0.5.1, and now the data on the Mac terminal can finally be synchronized to the iOS terminal.
However, at present, the pictures in the subpage of the list in the database cannot be synchronized with the mobile terminal.
@griff-rees commented on GitHub (Jun 4, 2024):
This may relate to #5186