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[GH-ISSUE #6490] [Bug] "blank page" on launch #2857

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opened 2026-03-23 21:25:44 +00:00 by mirror · 7 comments

mirror commented

2026-03-23 21:25:44 +00:00

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Originally created by @XuteBox on GitHub (Oct 6, 2024).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/6490

Bug Description

When I launch the AppFlowy App it gives me this blank page (in screenshots).

How to Reproduce

I don't know how to reproduce it.

Expected Behavior

It should open the AppFlowy app normally.

Operating System

Windows

AppFlowy Version(s)

0.7.0

Screenshots

Additional Context

No response

Originally created by @XuteBox on GitHub (Oct 6, 2024). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/6490 ### Bug Description When I launch the AppFlowy App it gives me this blank page (in screenshots). ### How to Reproduce I don't know how to reproduce it. ### Expected Behavior It should open the AppFlowy app normally. ### Operating System Windows ### AppFlowy Version(s) 0.7.0 ### Screenshots ![image](https://github.com/user-attachments/assets/796fb82c-2d00-43ce-ba4f-769594ca7bcb) ### Additional Context _No response_

mirror closed this issue

2026-03-23 21:25:45 +00:00

mirror commented

2026-03-23 21:25:45 +00:00

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@henri9813 commented on GitHub (Oct 6, 2024):

Hello,

Do you have some logs ?

Do you use appflowy cloud ? local ? or self hosted ?

@henri9813 commented on GitHub (Oct 6, 2024): Hello, Do you have some logs ? Do you use appflowy cloud ? local ? or self hosted ?

mirror commented

2026-03-23 21:25:46 +00:00

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@XuteBox commented on GitHub (Oct 6, 2024):

Hello,
I use appflowy cloud and I don't know where to get the logs. One guy told me to go to settings and data management or something like that but I can't access settings in the app.

@XuteBox commented on GitHub (Oct 6, 2024): Hello, I use appflowy cloud and I don't know where to get the logs. One guy told me to go to settings and data management or something like that but I can't access settings in the app.

mirror commented

2026-03-23 21:25:46 +00:00

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@LucasXu0 commented on GitHub (Oct 7, 2024):

Hi, @XuteBox. You can check if there are multiple instances running in the background by using Task Manager. If so, please terminate all the instances and launch AppFlowy again.

@LucasXu0 commented on GitHub (Oct 7, 2024): Hi, @XuteBox. You can check if there are multiple instances running in the background by using Task Manager. If so, please terminate all the instances and launch AppFlowy again.

mirror commented

2026-03-23 21:25:46 +00:00

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@XuteBox commented on GitHub (Oct 8, 2024):

Hello,
Henri told me how to get the logs so here they are. I have also checked Task Manager for AppFlowy instances multiple times but there was always just one.
logs.zip

@XuteBox commented on GitHub (Oct 8, 2024): Hello, Henri told me how to get the logs so here they are. I have also checked Task Manager for AppFlowy instances multiple times but there was always just one. [logs.zip](https://github.com/user-attachments/files/17288263/logs.zip)

mirror commented

2026-03-23 21:25:46 +00:00

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@LucasXu0 commented on GitHub (Oct 9, 2024):

{"msg":"[INIT - EVENT] 🔴open collab db error: Error { message: \"IO error: No such file or directory: Failed to open NewSequentialFileC:\\\\Users\\\\tobol\\\\AppData\\\\Roaming\\\\io.appflowy\\\\AppFlowy\\\\data_aHR0cHM6Ly9iZXRhLmFwcGZsb3d5LmNsb3Vk/365740999168757760\\\\collab_db/MANIFEST-000064: The system cannot find the file specified.\\r\\n\" }","time":"10-08 07:20:22","target":"collab_plugins::local_storage::rocksdb::kv_impl"}

@XuteBox Did you change the folder path or delete any files in the io.appflowy\appflowy\data directory?

@LucasXu0 commented on GitHub (Oct 9, 2024): ```log {"msg":"[INIT - EVENT] 🔴open collab db error: Error { message: \"IO error: No such file or directory: Failed to open NewSequentialFileC:\\\\Users\\\\tobol\\\\AppData\\\\Roaming\\\\io.appflowy\\\\AppFlowy\\\\data_aHR0cHM6Ly9iZXRhLmFwcGZsb3d5LmNsb3Vk/365740999168757760\\\\collab_db/MANIFEST-000064: The system cannot find the file specified.\\r\\n\" }","time":"10-08 07:20:22","target":"collab_plugins::local_storage::rocksdb::kv_impl"} ``` @XuteBox Did you change the folder path or delete any files in the `io.appflowy\appflowy\data` directory?

mirror commented

2026-03-23 21:25:46 +00:00

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@XuteBox commented on GitHub (Oct 9, 2024):

No I didn't even know about that folder in AppData until Henri told me about it so I could get the logs.

@XuteBox commented on GitHub (Oct 9, 2024): No I didn't even know about that folder in AppData until Henri told me about it so I could get the logs.

mirror commented

2026-03-23 21:25:46 +00:00

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@XuteBox commented on GitHub (Oct 13, 2024):

Well, I have fixed the issue by deleting the data_something file.

@XuteBox commented on GitHub (Oct 13, 2024): Well, I have fixed the issue by deleting the data_something file.