[GH-ISSUE #8100] [Bug] Record not found #3553

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opened 2026-03-23 21:31:13 +00:00 by mirror · 4 comments
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Originally created by @gvsp on GitHub (Jul 2, 2025).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/8100

Bug Description

code: RecordNotFound
msg: Record not found:Can't find the row for query: QueryCollab { object_id: 4c2db1eb-db22-458a-ae80-efc3e84be466, collab_type: Document }. request_id: Some("409262b11fda2a009b5ee123f425aa4a")

How to Reproduce

Self hosted. Made a record on iOs. Get this message on MacOs

Expected Behavior

Get to see this record.

Operating System

MacOS

AppFlowy Version(s)

0.9.3

Screenshots

No response

Additional Context

No response

Originally created by @gvsp on GitHub (Jul 2, 2025). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/8100 ### Bug Description code: RecordNotFound msg: Record not found:Can't find the row for query: QueryCollab { object_id: 4c2db1eb-db22-458a-ae80-efc3e84be466, collab_type: Document }. request_id: Some("409262b11fda2a009b5ee123f425aa4a") ### How to Reproduce Self hosted. Made a record on iOs. Get this message on MacOs ### Expected Behavior Get to see this record. ### Operating System MacOS ### AppFlowy Version(s) 0.9.3 ### Screenshots _No response_ ### Additional Context _No response_
Author
Owner

@khorshuheng commented on GitHub (Jul 4, 2025):

There are many cause for this, but the common reasons are, the folder change has been synchronized, but the file itself has not. Could you open the document again on iOS, wait for a little while, then see if the issue is resolved? Also, what happens if you try to visit the page via the web version?

<!-- gh-comment-id:3034187793 --> @khorshuheng commented on GitHub (Jul 4, 2025): There are many cause for this, but the common reasons are, the folder change has been synchronized, but the file itself has not. Could you open the document again on iOS, wait for a little while, then see if the issue is resolved? Also, what happens if you try to visit the page via the web version?
Author
Owner

@gvsp commented on GitHub (Jul 4, 2025):

  1. On self hosted web: Folder structure is synchronised, but as on desktop foor the record error "record not found".
  2. On opening the document again on ios doesn't seem to change anything.
  3. Changing that specific document makes ios app crash
  4. Creating new document on ios (0.9.5) isn't synchronised on other platforms anymore. Changing workspace afterwards makes the app crash
  5. Creating new document on desktop(0.9.4) isn't synchronised anymore
  6. Creating new document on web isn't synchronised anymore.
<!-- gh-comment-id:3034816118 --> @gvsp commented on GitHub (Jul 4, 2025): 1) On self hosted web: Folder structure is synchronised, but as on desktop foor the record error "record not found". 2) On opening the document again on ios doesn't seem to change anything. 3) Changing that specific document makes ios app crash 4) Creating new document on ios (0.9.5) isn't synchronised on other platforms anymore. **Changing workspace afterwards makes the app crash** 5) Creating new document on desktop(0.9.4) isn't synchronised anymore 6) Creating new document on web isn't synchronised anymore.
Author
Owner

@gvsp commented on GitHub (Jul 4, 2025):

Restart self hosted appflowy cloud doesn't make any difference. Will try to update this night.

<!-- gh-comment-id:3035008172 --> @gvsp commented on GitHub (Jul 4, 2025): Restart self hosted appflowy cloud doesn't make any difference. Will try to update this night.
Author
Owner

@gvsp commented on GitHub (Jul 5, 2025):

After updating applowy cloud evrything works fine again. The corrupted files stay corrupted, and i had to delete them.

<!-- gh-comment-id:3038976434 --> @gvsp commented on GitHub (Jul 5, 2025): After updating applowy cloud evrything works fine again. The corrupted files stay corrupted, and i had to delete them.
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AppFlowy-IO/AppFlowy#3553
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