[GH-ISSUE #4509] [Bug] Certain documents won't open. #2028

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opened 2026-03-23 21:19:00 +00:00 by mirror · 6 comments
Owner

Originally created by @Joso997 on GitHub (Jan 26, 2024).
Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/4509

Bug Description

Certain documents won't open.

computerName: DESKTOP-RAZVOJ.tri-m.local
numberOfCores: 12
systemMemoryInMegabytes: 32768
userName: sivanusec
majorVersion: 10
minorVersion: 0
buildNumber: 19045
platformId: 2
csdVersion:
servicePackMajor: 0
servicePackMinor: 0
suitMask: 256
productType: 1
reserved: 0
buildLab: 19041.vb_release.191206-1406
buildLabEx: 19041.1.amd64fre.vb_release.191206-1406
digitalProductId: [2, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 32, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 160, 0, 0, 0, 0, 0, 2, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 2, 0, 0, 0, 0, 0, 0, 0, 192, 12, 47, 48, 83, 2, 0, 0, 2, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 39, 0, 0, 0, 0, 0, 0, 0, 3, 1, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 3, 0, 0, 0, 0, 0, 80, 203, 39, 59, 83, 2, 0, 0, 4, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 32, 180, 37, 59]
displayVersion: 22H2
editionId: Professional
installDate: 2021-09-06 06:33:48.000
productId: 00330-80000-00000-AA760
productName: Windows 10 Pro
registeredOwner: Dajana
releaseId: 2009
deviceId: {28D91B16-0CFD-4572-BE03-52116C0897A0}
Document: C:\Users\Sivanusec\AppData\Roaming\io.appflowy\AppFlowy\data

How to Reproduce

Try losing internet connection while using beta cloud sync.

Expected Behavior

Showing up the document

Operating System

Windows 10 Pro

AppFlowy Version(s)

0.4.3

Screenshots

Screenshot 2024-01-26 144821

Additional Context

No response

Originally created by @Joso997 on GitHub (Jan 26, 2024). Original GitHub issue: https://github.com/AppFlowy-IO/AppFlowy/issues/4509 ### Bug Description Certain documents won't open. computerName: DESKTOP-RAZVOJ.tri-m.local numberOfCores: 12 systemMemoryInMegabytes: 32768 userName: sivanusec majorVersion: 10 minorVersion: 0 buildNumber: 19045 platformId: 2 csdVersion: servicePackMajor: 0 servicePackMinor: 0 suitMask: 256 productType: 1 reserved: 0 buildLab: 19041.vb_release.191206-1406 buildLabEx: 19041.1.amd64fre.vb_release.191206-1406 digitalProductId: [2, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 32, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 160, 0, 0, 0, 0, 0, 2, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 2, 0, 0, 0, 0, 0, 0, 0, 192, 12, 47, 48, 83, 2, 0, 0, 2, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 39, 0, 0, 0, 0, 0, 0, 0, 3, 1, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 3, 0, 0, 0, 0, 0, 80, 203, 39, 59, 83, 2, 0, 0, 4, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 32, 180, 37, 59] displayVersion: 22H2 editionId: Professional installDate: 2021-09-06 06:33:48.000 productId: 00330-80000-00000-AA760 productName: Windows 10 Pro registeredOwner: Dajana releaseId: 2009 deviceId: {28D91B16-0CFD-4572-BE03-52116C0897A0} Document: C:\Users\Sivanusec\AppData\Roaming\io.appflowy\AppFlowy\data ### How to Reproduce Try losing internet connection while using beta cloud sync. ### Expected Behavior Showing up the document ### Operating System Windows 10 Pro ### AppFlowy Version(s) 0.4.3 ### Screenshots ![Screenshot 2024-01-26 144821](https://github.com/AppFlowy-IO/AppFlowy/assets/23720628/725d99f5-26e5-425e-acce-5de9f45eb77c) ### Additional Context _No response_
Author
Owner

@LucasXu0 commented on GitHub (Jan 26, 2024):

@Joso997 We're fixing this issue. There's a temporary workaround: try to sign out and sign in again.

<!-- gh-comment-id:1912108656 --> @LucasXu0 commented on GitHub (Jan 26, 2024): @Joso997 We're fixing this issue. There's a temporary workaround: try to sign out and sign in again.
Author
Owner

@Joso997 commented on GitHub (Jan 26, 2024):

workaround not working,
image

<!-- gh-comment-id:1912130950 --> @Joso997 commented on GitHub (Jan 26, 2024): workaround not working, ![image](https://github.com/AppFlowy-IO/AppFlowy/assets/23720628/94b48d15-6265-4dda-b15b-10f8a29694bd)
Author
Owner

@LucasXu0 commented on GitHub (Jan 26, 2024):

Is this issue happening on the other Windows machine you're using, not the one on which you wrote this content?

<!-- gh-comment-id:1912146541 --> @LucasXu0 commented on GitHub (Jan 26, 2024): Is this issue happening on the other Windows machine you're using, not the one on which you wrote this content?
Author
Owner

@Joso997 commented on GitHub (Jan 26, 2024):

it is happenig on all of them

<!-- gh-comment-id:1912204510 --> @Joso997 commented on GitHub (Jan 26, 2024): it is happenig on all of them
Author
Owner

@annieappflowy commented on GitHub (Jan 29, 2024):

@Joso997 , the "MissingAuthField" issue should be fixed for now. Could you please try it again?

<!-- gh-comment-id:1914003497 --> @annieappflowy commented on GitHub (Jan 29, 2024): @Joso997 , the "MissingAuthField" issue should be fixed for now. Could you please try it again?
Author
Owner

@Xazin commented on GitHub (Feb 25, 2024):

Closing for now, feel free to let us know if you're still experiencing issues!

<!-- gh-comment-id:1963058755 --> @Xazin commented on GitHub (Feb 25, 2024): Closing for now, feel free to let us know if you're still experiencing issues!
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Reference
AppFlowy-IO/AppFlowy#2028
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